Question 1

Customers expect a firm's products to

Accepted Answer

A)   boost sales.
B)   be profitable.
C)   earn a reasonable return on investment.
D)   be available everywhere.
E)   be safe, reliable, and reasonably priced.

Question 2

In the first three decades of the twentieth century, working conditions were horrible as well as dangerous, and abuses were common. Most people of the time believed these abuses would be rectified by

Accepted Answer

A)   strict government action to punish the offenders.
B)   a shift to a communist economy.
C)   consumer advocacy groups who promoted social responsibility.
D)   competition and interaction in the marketplace.
E)   returning to a less industrialized society.

Question 3

When DVR recorders were first introduced, the price was very high, thereby preventing the average consumer from purchasing one. Today, however, as a result of increased competition in the market, generally consumers can afford one because they are significantly cheaper. By reducing the price of these products and ensuring a large number of product offerings, competition has promoted consumers' right to

Accepted Answer

A)   inexpensive products.
B)   be informed.
C)   be heard.
D)   quality products.
E)   choose.

Question 4

XYZ Coffee

Nancy is a highly respected person within her community. She is Hispanic in a largely Caucasian-populated area. Since Nancy was looking for a new job, she went to a new company in the area called XYZ Coffee, where she applied for a position. After the interview, Nancy felt confident that she would be hired because of her qualifications. However, she did not get a call back. Initially, Nancy did not think twice about it, but she felt differently when she visited the same coffee store later to purchase something for a friend. The company had hired an inexperienced Caucasian male with a history of unemployment. At this point, Nancy was quite aggravated, but she left the issue alone.

She ended up asking an associate for an espresso machine. The employee informed Nancy where the machine was located and retrieved it for her. Nancy asked if there were any other espresso machines of higher quality. When the associate said no, Nancy purchased the item and left. After she gave the gift to her friend, she noticed a much better quality espresso machine that someone else had given her. Nancy asked where they had purchased it, and they responded, “XYZ Coffee.”

-Refer to XYZ Coffee. Nancy is a(n)  ____ within her community.

Accepted Answer

A)   outcast
B)   active member
C)   minority
D)   bad influence
E)   unethical person

Question 5

What would opponents of the socioeconomic model argue to support their position?

Accepted Answer

Opponents of the socioeconomic model, wh...

Question 6

Which of the following is an argument for increased social responsibilities?

Accepted Answer

A)   Because business is part of our society, it cannot ignore social issues.
B)   Management must be concerned with providing a return on owners' investments.
C)   Corporate time and money should be used to maximize profits.
D)   Individual businesses should not be expected to solve society's problems.
E)   Social issues are the responsibility of government officials.

Question 7

Business ethics

Accepted Answer

A)   is laws and regulations that govern business.
B)   is the application of moral standards to business situations.
C)   do not vary from one person to another.
D)   is most important for advertising agencies.
E)   is well-defined rules for appropriate business behavior.

Question 8

The manager of a successful local restaurant believes his responsibilities are to provide delicious meals and excellent service, provide jobs, comply with laws and the IRS, and earn a respectable profit on the restaurant. These are the manager's only concerns. What concept does this indicate?

Accepted Answer

A)   Socialism
B)   The economic model of social responsibility
C)   The socioeconomic model of social responsibility
D)   Consumer protectionism
E)   A lack of social responsibility

Question 9

You were hired as a television anchorwoman this year. After a few months your supervisor demoted you because you were said to be too old, unattractive, and not deferential enough to men. You believe this supervisor has violated your right to

Accepted Answer

A)   safety and security.
B)   be heard.
C)   be informed.
D)   life.
E)   equal treatment in the workplace.

Question 10

Bill Phillips dropped out of high school the day he turned sixteen. Over the next seven years he had brief employment, only a month or two, at a lawn mowing business. Bill could be classified as

Accepted Answer

A)   a juvenile delinquent.
B)   terminally unemployable.
C)   a moocher.
D)   hard-core unemployed.
E)   a minority.

Question 11

Dell's global outreach programs that help bring technology to underserved communities in various parts of the world is an example of

Accepted Answer

A)   social responsibility.
B)   business ethics.
C)   code of ethics.
D)   consumerism.
E)   affirmative action programs.

Question 12

Brant promised to repair Carolyn's car on Thursday. After picking up the necessary part at a junkyard, he discovered he could not do the job after all and that the junkyard would not buy back the part. Carolyn does not know about these developments. However, she thinks Brant will be finished with her car sometime today. What should Brant do?

Accepted Answer

A)   Try to repair the car even though he does not really know how.
B)   Try to repair the car so he can at least get his money's worth out of it.
C)   Call Carolyn to inform her of the problem, and recommend a reputable repair shop.
D)   Fake an emergency and contact Carolyn on Monday.
E)   Stall for time to read up on car repairs so he can practice on Carolyn's car.

Question 13

Why is pollution of concern to most citizens? Why are some businesspeople particularly concerned about pollution?

Accepted Answer

Pollution is of concern to most citizens...

Question 14

Suppose that when making decisions with ethical content, an executive for the Coca-Cola Company always considers whether she would be comfortable explaining her decision after the fact to a national TV audience. Such thinking

Accepted Answer

A)   is clearly a way to shift responsibility and should be avoided.
B)   encourages ethical decision making.
C)   is likely to be illegal.
D)   would encourage legal payoffs to university officials for making Coke the official on-campus drink.
E)   violates several international laws.

Question 15

The law that established the Environmental Protection Agency was the

Accepted Answer

A)   National Environmental Policy Act of 1970.
B)   Clean Air Amendment of 1970.
C)   Resource Recovery Act of 1970.
D)   Resource Conservation and Recovery Act of 1984.
E)   Clean Air Act Amendment of 1977.

Question 16

The American Apparel Manufacturers Association exerts pressure on its members to comply with the ethical standards of the industry and provides information and benefits for textile companies. This company is an example of a(n)

Accepted Answer

A)   regulatory agency.
B)   government agency.
C)   trade association.
D)   industry organization.
E)   membership club.

Question 17

Roger, a bank manager, holds the economic model of social responsibility view. What is he most likely to say about the connection between taxes and social responsibility?

Accepted Answer

A)   Because he is a responsible man, he pays his taxes and does not try to cheat the IRS.
B)   Although taxes contribute to social welfare, it is only the beginning of his bank's responsibility to society.
C)   Taxes are a required evil from which he sees very little benefit in his community.
D)   By making a profit and paying taxes that meet the needs of society, Roger has fulfilled his social responsibility.
E)   It is better to make a small profit and therefore pay less taxes than to contribute to social responsibility.

Question 18

All of the following are arguments against increased social responsibility except

Accepted Answer

A)   social issues are the responsibility of government officials elected for that purpose.
B)   companies should maximize profits, not solve society's problems, with their time, money, and talent.
C)   because social problems affect society in general, businesses should not be expected to solve these problems.
D)   social responsibility by firms can prevent increased government intervention.
E)   business managers are primarily responsible to stockholders and providing them a good return.

Question 19

Travis is in charge of writing a report for his company that talks about the quality and safety of his company's products, business practices, involvement in the community, human resources, and efforts to reduce pollution. This is called a(n)

Accepted Answer

A)   ethics report.
B)   social audit.
C)   compliance review.
D)   responsibility policy.
E)   citizenship report.

Question 20

By establishing Ronald McDonald Houses, temporary lodging for individuals with seriously ill family members, McDonald's has committed itself to more than just shareholder wealth maximization. The corporation's active role in improving societal conditions suggests that it is responsive to which of the following arguments?

Accepted Answer

A)   Corporate resources should be devoted to maximizing profits, not to solving society's problems.
B)   Individual businesses should not be responsible for solving problems that affect all of society.
C)   Socially responsible actions by business firms increase the role of government in business.
D)   Businesses are ill-equipped to handle today's complex social issues.
E)   Social responsibility promotes environmental stability and long-run profitability.

Exam 2: A: Being Ethical and Socially Responsible

Which of the following is an argument for increased social responsibilities?

Correct Answer
verified

The manager of a successful local restaurant believes his responsibilities are to provide delicious meals and excellent service, provide jobs, comply with laws and the IRS, and earn a respectable profit on the restaurant. These are the manager's only concerns. What concept does this indicate?

Correct Answer
verified

Suppose that when making decisions with ethical content, an executive for the Coca-Cola Company always considers whether she would be comfortable explaining her decision after the fact to a national TV audience. Such thinking

Correct Answer
verified

In the first three decades of the twentieth century, working conditions were horrible as well as dangerous, and abuses were common. Most people of the time believed these abuses would be rectified by

Correct Answer
verified

All of the following are arguments against increased social responsibility except

Correct Answer
verified

You were hired as a television anchorwoman this year. After a few months your supervisor demoted you because you were said to be too old, unattractive, and not deferential enough to men. You believe this supervisor has violated your right to

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Business ethics

Correct Answer
verified

Dell's global outreach programs that help bring technology to underserved communities in various parts of the world is an example of

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

The American Apparel Manufacturers Association exerts pressure on its members to comply with the ethical standards of the industry and provides information and benefits for textile companies. This company is an example of a(n)

Correct Answer
verified

The law that established the Environmental Protection Agency was the

Correct Answer
verified

What would opponents of the socioeconomic model argue to support their position?

Correct Answer
Answered by ExamLex AI
Opponents of the socioeconomic model, wh...
View Answer

Customers expect a firm's products to

Correct Answer
verified

Travis is in charge of writing a report for his company that talks about the quality and safety of his company's products, business practices, involvement in the community, human resources, and efforts to reduce pollution. This is called a(n)

Correct Answer
verified

Roger, a bank manager, holds the economic model of social responsibility view. What is he most likely to say about the connection between taxes and social responsibility?

Correct Answer
verified

Bill Phillips dropped out of high school the day he turned sixteen. Over the next seven years he had brief employment, only a month or two, at a lawn mowing business. Bill could be classified as

Correct Answer
verified

Why is pollution of concern to most citizens? Why are some businesspeople particularly concerned about pollution?

Correct Answer
Answered by ExamLex AI
Pollution is of concern to most citizens...
View Answer

Exam 2: A: Being Ethical and Socially Responsible

Which of the following is an argument for increased social responsibilities?

Correct AnswerverifiedShow Answer

The manager of a successful local restaurant believes his responsibilities are to provide delicious meals and excellent service, provide jobs, comply with laws and the IRS, and earn a respectable profit on the restaurant. These are the manager's only concerns. What concept does this indicate?

Correct AnswerverifiedShow Answer

Suppose that when making decisions with ethical content, an executive for the Coca-Cola Company always considers whether she would be comfortable explaining her decision after the fact to a national TV audience. Such thinking

Correct AnswerverifiedShow Answer

In the first three decades of the twentieth century, working conditions were horrible as well as dangerous, and abuses were common. Most people of the time believed these abuses would be rectified by

Correct AnswerverifiedShow Answer

All of the following are arguments against increased social responsibility except

Correct AnswerverifiedShow Answer

You were hired as a television anchorwoman this year. After a few months your supervisor demoted you because you were said to be too old, unattractive, and not deferential enough to men. You believe this supervisor has violated your right to

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Business ethics

Correct AnswerverifiedShow Answer

Dell's global outreach programs that help bring technology to underserved communities in various parts of the world is an example of

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The American Apparel Manufacturers Association exerts pressure on its members to comply with the ethical standards of the industry and provides information and benefits for textile companies. This company is an example of a(n)

Correct AnswerverifiedShow Answer

The law that established the Environmental Protection Agency was the

Correct AnswerverifiedShow Answer

What would opponents of the socioeconomic model argue to support their position?

Correct AnswerAnswered by ExamLex AIOpponents of the socioeconomic model, wh...View AnswerShow Answer

Customers expect a firm's products to

Correct AnswerverifiedShow Answer

Travis is in charge of writing a report for his company that talks about the quality and safety of his company's products, business practices, involvement in the community, human resources, and efforts to reduce pollution. This is called a(n)

Correct AnswerverifiedShow Answer

Roger, a bank manager, holds the economic model of social responsibility view. What is he most likely to say about the connection between taxes and social responsibility?

Correct AnswerverifiedShow Answer

Bill Phillips dropped out of high school the day he turned sixteen. Over the next seven years he had brief employment, only a month or two, at a lawn mowing business. Bill could be classified as

Correct AnswerverifiedShow Answer

Why is pollution of concern to most citizens? Why are some businesspeople particularly concerned about pollution?

Correct AnswerAnswered by ExamLex AIPollution is of concern to most citizens...View AnswerShow Answer

Correct Answer
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Correct Answer
Answered by ExamLex AI
Opponents of the socioeconomic model, wh...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
Answered by ExamLex AI
Pollution is of concern to most citizens...
View Answer