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When individuals' behaviors are tracked from television sets to checkout counters using equipment provided by the marketer, this is known as


A) family behavior recording.
B) single-source data.
C) individual consumer jury.
D) advertisement exposure data.
E) detailed market research.

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If an advertising campaign is aimed at increasing brand awareness and consumers' knowledge of a product's features, the advertising objective should be stated in terms of


A) market share.
B) dollar sales.
C) unit sales.
D) communication.
E) long-run goals.

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If a company calls a meeting to announce a major news event, this is known as a


A) media call.
B) press conference.
C) news release.
D) press release.
E) public service announcement.

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The effectiveness of an advertising campaign can be measured


A) only after the campaign has been carried out completely and results have been tabulated.
B) only before the campaign begins, to prevent unnecessary expenditures.
C) during the campaign to determine whether more or less funds should be allocated, but not after the campaign.
D) several weeks after the beginning of the campaign to determine whether the campaign is headed in the right direction.
E) before, during, and after the campaign through the use of pretests, inquiries, and posttests.

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Colin McKinney, director of marketing for Greenwald Industrial Products, complains to his advertising director that the continuing slump in orders has apparently been perpetuated by the firm's failure to have the necessary advertising expenditures. Based on this information, Greenwald is most likely using the ____ approach to determine its advertising expenditures.


A) percent-of-sales
B) objective-and-task
C) competition-matching
D) arbitrary
E) judgmental

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Advertising is a promotion mix ingredient that is a(n) ____________________ communication.

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paid form ...

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Institutional advertising and promotional advertising are the two basic categories of advertising.

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The most effective method of determining platform issues is to use a survey of


A) personnel within the firm.
B) individuals at the advertising agency.
C) customers.
D) marketers in the industry.
E) advertising experts.

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The main problem with using the objective-and-task approach to setting an advertising budget is that


A) sales create advertising rather than advertising creates sales.
B) it often results in overspending or underspending of the firm's resources.
C) it does not achieve full potential in terms of stimulating demand.
D) the marketer may experience difficulty when trying to estimate accurately the level of effort needed to achieve goals.
E) it is difficult to determine the objectives of the campaign.

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Darcy presents an identification card at the supermarket checkout and has a microcomputer attached to her TV. Information from both of these is sent to a research facility. Darcy is providing


A) family behavior recording.
B) individual consumer jury.
C) single-source data.
D) advertisement exposure data.
E) detailed market research.

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Pioneer advertising involves describing the features and benefits of a product in contrast to a direct competitor.

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The effectiveness of an advertising campaign can be measured only after the completion of the campaign, when results are tabulated.

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The three general types of media schedules are


A) pulsing, beating, and continuous.
B) short, medium, and long-term.
C) morning, afternoon, and evening.
D) pulsing, continuous, and flighting.
E) light, heavy, and alternating.

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The limitations in using publicity-based public relations tools stem primarily from the fact that


A) marketers alter the length of publicity releases.
B) publicity is never properly managed by media personnel.
C) media personnel consider only unfavorable messages as newsworthy.
D) it is time-consuming to convince media personnel that the information is newsworthy.
E) media personnel control the content of the communication.

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Advertising that aims to create a more favorable view of a company as a whole in the eyes of various stakeholders is called ____ advertising.


A) institutional
B) product
C) organizational
D) pioneer
E) advocacy

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What type of advertising points out a brand's features and advantages that fit consumers but may not be available in other brands?


A) Reminder
B) Reinforcement
C) Competitive
D) Defensive
E) Institutional

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Scenario 17.2 Use the following to answer the questions. The State Farm Group includes several companies. Probably the most well-known company in the group is the State Farm Insurance company, the largest auto and home insurer in the United States. State Farm Insurance provides protection for approximately 78 million policies on auto, fire, life, and health services. It is also a leading insurer of homes and autos in Canada. Another company in the State Farm group is the State Farm Bank, which was opened in 2000, beginning State Farm's entry into the financial services field. However, the State Farm Bank is not a traditional bank, in that it has no branch offices and its services are provided through State Farm agents, a call center, the mail, and on the internet. It currently serves over 1.9 million bank accounts. -Refer to Scenario 17.2. If State Farm were to decide that its previous method of appropriating the advertising budget was ineffective, it could decide to allocate 2 percent of its total annual sales to advertising. However, one problem with this method is that


A) it makes the bookkeeping too difficult.
B) it is tied too closely to sales forecasts.
C) a sales decline leads to an increase in the advertising appropriation.
D) a drop in sales would cause a drop in the advertising budget.
E) competitors may have different advertising objectives.

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What are the major differences between sales-based and communications-based advertising objectives?

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When using the percentage-of-sales approach for determining the advertising appropriation, marketers


A) base their funding on a percentage of the competitors' sales.
B) multiply the firm's past sales by a set percentage they want to spend.
C) set sales objectives for the upcoming period and base appropriations on these goals.
D) multiply the firm's past sales plus a factor for expected changes in sales times a standard percentage.
E) use an industry standard to determine what percentage of their profits they want to allocate to advertising.

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Recognition and recall tests are posttest methods based on


A) mail surveys.
B) memory.
C) inquiries.
D) preferences.
E) in-depth interviews.

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