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Exam 7: Creating a Flexible Organization

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Question 91

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Which of the following is considered a downside of a line structure for an organization?

A) The vast array of expertise brings a wide array of knowledge to a line structure.
B) Slow decision-making by managers is typical of a line structure.
C) Confusion about who is in charge causes grave drawbacks for this structure.
D) Boredom and dissatisfaction is commonplace for managers in a line structure organization.
E) Managers are responsible for a wide range of activities and,therefore,must have vast knowledge about all of these activities.

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Question 92

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A manager with many subordinates is said to have a

A) tall organizational structure.
B) narrow span of control.
C) managerial hierarchy.
D) wide span of control.
E) matrix structure.

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Question 93

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Exquisite Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers.Dora is the CEO of the company.She feels that there is not enough specialization within the company and wants to organize the business in a different way.Dora thinks that the company would be more effective if it were to switch to a new way of organization.For example,there could be a manager in charge of the candles,a different manager in charge of the entertainment centers,and so on. Another issue that Dora wants to resolve is that of delegation.She believes that if she could improve her delegating,employees would feel more empowered and want to go above and beyond what they are required to do.There are certain reasons that Dora has a hard time delegating to others,but she is confident that the problem will be overcome if she works on it. -Refer to Exquisite Expressions.What would be an alternative to specialization if negative consequences were to develop at Exquisite Expressions?

Walmart has several layers of management in between the entry-level management position and CEO.This implies that the span of management for each manager is relatively narrow and the organizational height of Walmart is tall.

Sheryol is helping Stasia set out who the supervisors are in her business,who the managers are who oversee the supervisors,who are at an equal level with her in the organization,and who occupy the top management positions.What would be the best device to use to make the process easier to understand?

Jacob Smith overheard that Joe Dunn was blowing the whistle on managers at XYZ Company and that a full story would appear in Sunday's paper.Jacob quickly alerted the managers,who were able to stop the newspaper from printing the article.This is an example of managers'

Which of the following is not one of the four basic forms of organizational structure?

The degree of centralization of an organization is based on the

An organization in which management consciously attempts to spread authority to the lower organizational levels is said to be centralized.

Josiah has operated a small mechanic shop for about two years.He has noticed that one employee is much better at welding than the others,another is better at diagnosing the problems with vehicles,and another is better at taking vehicles apart,removing the damaged parts,and then reinstalling the repaired or new parts.Because the business is growing and needs to be run more efficiently than it has in the past,Josiah is considering revamping job assignments.In the past he has let the employees chose what they want to do each day.Considering the abilities of his employees,what would be the best way for him to streamline his business?

A benefit of job specialization is that it

Isabella is assigned to create a training program for newly hired mortgage loan officers.She has the ____ to complete this assignment.

Tony and two of his friends are starting a new tech business and are meeting to decide the firm's organizational structure.During the meeting they will most likely discuss issues related to

Which of the following is most characteristic of a line structure in an organization?

Job specialization is the separation of all organizational activities into distinct tasks and the assignment of different tasks to different people.

Accountability is the power within an organization to accomplish an assigned job or task.

The number of layers in the organizational structure of Dayton Hudson Corporation indicates the company's

The number of workers who report directly to one manager is called

Exquisite Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers.Dora is the CEO of the company.She feels that there is not enough specialization within the company and wants to organize the business in a different way.Dora thinks that the company would be more effective if it were to switch to a new way of organization.For example,there could be a manager in charge of the candles,a different manager in charge of the entertainment centers,and so on. Another issue that Dora wants to resolve is that of delegation.She believes that if she could improve her delegating,employees would feel more empowered and want to go above and beyond what they are required to do.There are certain reasons that Dora has a hard time delegating to others,but she is confident that the problem will be overcome if she works on it. -Refer to Exquisite Expressions.Dora could best improve delegation by

The head of the marketing department at CBS Environmental,Inc.supervises twelve people in her department.This represents her