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The psychological process of readapting to one's home culture is seldom difficult for expatriates who have successfully adapted to new cultures.

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A company that hires the best-qualified individuals,regardless of nationality,to manage foreign operations is utilizing a ________ approach.


A) horizontal integration
B) geocentric staffing
C) ethnocentric staffing
D) vertical integration

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An ethnocentric staffing strategy can facilitate the transfer of special know-how to branch operations.

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Citizens who are working and living in their home country are called expatriates.

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Which of the following statements is true of ethnocentric staffing?


A) Ethnocentric staffing appeals to companies that maintain loose control over decision-making in branch offices abroad.
B) Companies that use ethnocentric staffing formulate policies designed to work in every country in which they operate.
C) Ethnocentric staffing is generally used to fill positions at all levels of an organization.
D) In ethnocentric staffing,individuals from the host country manage the operations abroad.

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Citizens of one country who are living and working in another are called ________.


A) local employees
B) domicile residents
C) repatriates
D) expatriates

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Centralizing the decisions that directly impact workers' lives contribute to better labor-management relations.

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Scenario: Swingset International Jerome Johnston,the human resource manager at the U.S.-based Swingset International,is developing an international staffing policy for the company.Jerome personally believes Swingset should send managers from the United States to manage each subsidiary.But the CEO of the company,Valerie Vermont,believes subsidiary operations ought to be managed by individuals from the host country. -The approach recommended by Valerie is called ________.


A) polycentric staffing
B) ethnocentric staffing
C) vertical integration
D) horizontal integration

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Scenario: Swingset International Jerome Johnston,the human resource manager at the U.S.-based Swingset International,is developing an international staffing policy for the company.Jerome personally believes Swingset should send managers from the United States to manage each subsidiary.But the CEO of the company,Valerie Vermont,believes subsidiary operations ought to be managed by individuals from the host country. -An important advantage of the staffing policy recommended by Valerie is that it ________.


A) re-creates local operations in the image of home-country operations
B) eliminates the high cost of relocating expatriate managers and families
C) helps the company develop global managers who can adjust easily to any business environment
D) sends managers from home to look out for the company's interests

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Which of the following is a major drawback of ethnocentric staffing?


A) high costs of relocating managers
B) loss of control over host-country operations
C) loss of control over home-country operations
D) difficulty in the transfer of special know-how between branches

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What factors influence the wages of nonmanagerial workers?

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Two main factors influence the wages of ...

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The major disadvantage of a geocentric staffing policy is its potential for ________.


A) creating barriers for the host-country office
B) being costly due to high salaries and moving costs of managers
C) creating legal problems for the home-country office
D) losing control of host-country operations

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Sensitivity training constitutes the most basic level of cultural training for managers on international assignments.

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In ________,operations outside the home country are managed by individuals from the host country.


A) vertical integration
B) horizontal integration
C) ethnocentric staffing
D) polycentric staffing

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Polycentric staffing places managerial responsibility in the hands of people intimately familiar with the local business environment.

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Scenario: You're Hired! Erica Els has just been promoted as vice president of human resources for Hudson Foods,a U.S.-based international frozen food corporation.Erica's first task is to staff the company's European subsidiary. -The new subsidiary's production facilities will employ approximately 100 full-time nonmanagerial workers.Who among the following will Erica most likely recruit to fill these positions?


A) highly productive workers relocated from developing nations
B) bilingual U.S.citizens who speak the language of the host country
C) qualified workers from the local market
D) workers from the American headquarters who are interested in gaining international experience

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In ethnocentric staffing,operations outside the home country are managed by individuals from the host country.

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The process of forecasting both a company's human resource needs and its supply is called ________.


A) human resource planning
B) human resource accounting
C) recruitment
D) selection

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The process of recruitment involves screening and hiring the best-qualified applicants with the greatest performance potential.

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Large international companies tend to make high-level labor decisions at the home office because ________.


A) it creates a sense of unity and solidarity between the labour unions and management members
B) managers in the home office are better equipped than managers in the host-country office,to handle matters that affect workers personally
C) it places decisions that have a direct impact on host-country workers' lives in the hands of the home-country experts
D) it gives them greater control over their network of operations around the world

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