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Ruth, a cashier at a private bank, strongly believes that no matter how much effort she puts in or how many hours she works overtime, she will not be offered a promotion in the next 10 years. In this scenario, Ruth's beliefs are in accordance with _____.


A) expectancy theory
B) equity theory
C) Alderfer's ERG Theory
D) McClelland's Learned Needs Theory

Correct Answer

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Rebecca, a game artist at a game designing company, receives her bonus 10 days before or 10 days after she receives her monthly salary. In the context of reinforcement theory of motivation, which of the following intermittent reinforcement schedules does this scenario best illustrate?


A) A fixed interval reinforcement schedule
B) A fixed ratio reinforcement schedule
C) A variable interval reinforcement schedule
D) A variable ratio reinforcement schedule

Correct Answer

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Alex works as an accountant in a pharmaceutical company. His job frequently demands that he work overtime. Lately, his health has been affected because of his workload. Alex is eligible for a promotion. However, the new position would demand longer working hours with double the current salary. Alex values his health over his pay check at the end of the month. In the context of expectancy theory, the promotion has a _____ on Alex.


A) negative valence
B) positive valence
C) negative reinforcement
D) positive reinforcement

Correct Answer

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Siddiqi has been a team leader in a company for five years. He was promoted to a managerial role after taking his leadership qualities and his ability to inspire his teammates into consideration. According to McClelland's Learned Needs Theory, Siddiqi was motivated by _____.


A) the need for affiliation
B) the need for power
C) the need for self-actualization
D) the need for safety

Correct Answer

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Mellbalch is an electric appliance manufacturer. The employees of the company who are chosen as the best performers of the quarter are given financial incentives for their accomplishments. In the context of reinforcement theory of motivation, which of the following intermittent reinforcement schedules does this scenario best illustrate?


A) A fixed interval reinforcement schedule
B) A fixed ratio reinforcement schedule
C) A variable interval reinforcement schedule
D) A variable ratio reinforcement schedule

Correct Answer

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Sam is a customer service executive at Flix-an apparel store. He went beyond his primary role of assisting customers to suggesting or styling outfits for them. This gesture was well appreciated by the customers. The company's manager immediately rewarded Sam with a bonus for his good performance. Which of the following theories of motivation did Sam's manager adopt in this scenario?


A) Contingency theory
B) Systems theory
C) Equity theory
D) Reinforcement theory

Correct Answer

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As the chief innovation officer of a textile firm, Leroy has the ability to motivate employees to work toward organizational goals. He has an entrepreneurial outlook and an adventurous personality. He also has extensive knowledge of the company's products and target audience. In the context of McClelland's Learned Needs Theory, Leroy is most likely motivated by the need for _____.


A) power
B) achievement
C) affiliation
D) relatedness

Correct Answer

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Although Marvin, a sales manager, did not perform well as a salesman, he performs exceptionally well in his current supervisory role. Marvin is good at motivating people and getting things done by them. His team has been meeting quarterly targets ever since he became the supervisor. In the context of McClelland's Learned Needs Theory, Marvin is most likely motivated by the need for _____.


A) affiliation
B) achievement
C) power
D) relatedness

Correct Answer

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Identify a step that managers can take to motivate employees using the expectancy theory.


A) Reduce employees' inputs
B) Overreward employees
C) Avoid publicizing the way in which pay decisions are made
D) Empower employees to make decisions

Correct Answer

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Reinforcement contingencies directly affect the attractiveness of rewards.

Correct Answer

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According to equity theory, the comparison by employees between the rewards they receive from an organization with their contributions to the organization is known as__________.


A) variable ratio
B) outcome/input ratio
C) financial ratio
D) debt/asset ratio

Correct Answer

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According to _____, goals energize behavior and also create tension between the goal, which is the desired future state of affairs, and where the employee or company is now, meaning the current state of affairs.


A) path-goal theory
B) reinforcement theory
C) expectancy theory
D) goal-setting theory

Correct Answer

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At the peak of her career, Evelyn, a tennis champion, wanted to launch her own sports shoe brand. In the context of Maslow's Hierarchy of Needs, this scenario best illustrates Evelyn's _____.


A) belongingness needs
B) physiological needs
C) self-actualization needs
D) safety needs

Correct Answer

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Victor, a software engineer, accepted a project for developing an easy-buy application for cell phones. The project had a stringent deadline that other engineers deemed impossible to complete. With proper planning and motivation, Victor was able to develop the application on time. Victor's accomplishment was rewarded with a pay increment. In this scenario, Victor was awarded a(n) _____ for his efforts.


A) intrinsic reward
B) extrinsic reward
C) intangible reward
D) natural reward

Correct Answer

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Jonathan's employer does not provide health coverage for his family members. Therefore, he decides to purchase health insurance for his kids so that he does not have to pay for their vaccinations and doctor visits every time. In the context of Maslow's Hierarchy of Needs, this scenario best illustrates Jonathan's _____.


A) belongingness needs
B) safety needs
C) esteem needs
D) physiological needs

Correct Answer

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In the context of equity theory, _____ occurs when a referent's outcome/input (O/I) ratio is better than one's own O/I ratio.


A) distributive justice
B) overreward
C) underreward
D) procedural justice

Correct Answer

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At Ambrinsent, a start-up company, every employee chooses to go through an additional training process before promotion. The employees believe that their improved capabilities after training would be highly rewarded. Which of the following theories of motivation does this scenario illustrate?


A) Expectancy theory
B) Equity theory
C) Alderfer's ERG Theory
D) Herzberg's two-factor theory

Correct Answer

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Debra is a fashion model. She recently broke up with her boyfriend of four years. To cope with depression, she keeps herself busy with work and frequently parties with friends. She likes being surrounded by people, and she never misses social gatherings organized by her modeling agency. In the context of Maslow's Hierarchy of Needs, this scenario best illustrates Debra's _____.


A) belongingness needs
B) physiological needs
C) esteem needs
D) safety needs

Correct Answer

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Norman, a renowned painter, wants to open a new studio. He also wants to set up art exhibitions in different cities in the United States to display his artwork. In the context of Maslow's Hierarchy of Needs, this scenario best illustrates Norman's _____.


A) belongingness needs
B) self-actualization needs
C) physiological needs
D) safety needs

Correct Answer

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Derek is a manager. When Pamela, one of Derek's subordinates, was also promoted as a manager, he decided to work overtime so that he could finish more work and receive more incentives than Pamela. Which of the following theories of motivation does this scenario illustrate?


A) Alderfer's ERG Theory
B) Equity theory
C) Expectancy theory
D) Herzberg's two-factor theory

Correct Answer

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