Question 1

Specific goals are a ________ factor that contributes to overall team effectiveness.

Accepted Answer

A)  context
B)  work design
C)  process
D)  composition

Question 2

Asch's subjects were seen to give incorrect answers that they knew were incorrect in ________ of his studies.

Accepted Answer

A)  about half
B)  more than half
C)  about 35 percent
D)  about 90 percent

Question 3

The team that meets each week in room 201 has a goal of creating a new cell phone model.The team consists of an engineer, a designer, a computer software specialist, and a marketing specialist.The team has full authority to make and implement its own decisions.This is likely to be a ________.

Accepted Answer

A)  cross-functional team
B)  problem-solving team
C)  virtual team
D)  work group

Question 4

The studies by Solomon Asch show that group norms are a powerful force.

Accepted Answer

A) True 
 B)False

Question 5

Formal groups tend to form around friendships and common interests.

Accepted Answer

A) True 
 B)False

Question 6

Which statement is true of Fortune 500 companies?

Accepted Answer

A)  Half have 100 percent of their employees on teams.
B)  100 percent have half of their employees on teams.
C)  80 percent have half of their employees on teams.
D)  Half have 80 percent of their employees on teams.

Question 7

In an electronics company, a cross-functional team is likely to have an engineer, a designer, a software specialist, and a marketing specialist all working on the same project.

Accepted Answer

A) True 
 B)False

Question 8

Most workers learn what is expected from them on the job from group ________.

Accepted Answer

A)  roles
B)  size
C)  cohesiveness
D)  norms

Question 9

Members of an organization typically ________ the status of other organizational members.

Accepted Answer

A)  agree about
B)  disagree about
C)  cannot recognize
D)  refuse to recognize

Question 10

The use of work teams creates the potential for an organization to generate ________.

Accepted Answer

A)  greater outputs with greater inputs
B)  fewer outputs with fewer inputs
C)  greater outputs with fewer inputs
D)  fewer outputs with greater inputs

Question 11

The team role of linker initiates creative ideas in a team.

Accepted Answer

A) True 
 B)False

Question 12

A global team member from Israel would be ________ to engage in social loafing as a team member from Canada.

Accepted Answer

A)  somewhat more likely
B)  less likely
C)  equally likely
D)  much more likely

Question 13

Which statement is true?

Accepted Answer

A)  The main goal of work teams is to share information.
B)  The main goal of work groups is collective performance.
C)  The main goal of work teams is collective performance.
D)  The main goal of work groups is synergy.

Question 14

This kind of work group is brought together to accomplish a specific job or single activity, such as the development of a new product.

Accepted Answer

A)  command group
B)  formal group
C)  informal group
D)  task group

Question 15

In a short essay, describe the characteristics of virtual teams.

Accepted Answer

Virtual teams use computer and electroni...

Question 16

High cohesiveness combined with a strong alignment between group goals and organizational goals typically results in this.

Accepted Answer

A)  strong productivity increase
B)  strong productivity decrease
C)  small productivity decrease
D)  no productivity change

Question 17

The only effective way to guard against social loafing is for managers to make special efforts to do this.

Accepted Answer

A)  be fair to all group members
B)  treat all group members equally
C)  assess individual contributions of group members
D)  assess the group as a whole exclusively

Question 18

A team that is suffering attacks by managers from another division needs someone to fulfill this team role.

Accepted Answer

A)  reporter-adviser
B)  controller-inspector
C)  thruster-organizer
D)  upholder-maintainer

Question 19

An organization that is composed predominantly of teams should reward employees primarily for ________.

Accepted Answer

A)  individual efforts
B)  competitive efforts
C)  being team leaders
D)  cooperative efforts

Question 20

Which of the following should a team try to completely eliminate, if possible?

Accepted Answer

A)  conflict
B)  disagreement
C)  social loafing
D)  individual accountability

Exam 10: Understanding Groups and Managing Work Teams

An organization that is composed predominantly of teams should reward employees primarily for ________.

Correct AnswerverifiedShow Answer

The team role of linker initiates creative ideas in a team.

Correct AnswerverifiedShow Answer

A global team member from Israel would be ________ to engage in social loafing as a team member from Canada.

Correct AnswerverifiedShow Answer

Asch's subjects were seen to give incorrect answers that they knew were incorrect in ________ of his studies.

Correct AnswerverifiedShow Answer

Specific goals are a ________ factor that contributes to overall team effectiveness.

Correct AnswerverifiedShow Answer

Formal groups tend to form around friendships and common interests.

Correct AnswerverifiedShow Answer

Which statement is true of Fortune 500 companies?

Correct AnswerverifiedShow Answer

Members of an organization typically ________ the status of other organizational members.

Correct AnswerverifiedShow Answer

The studies by Solomon Asch show that group norms are a powerful force.

Correct AnswerverifiedShow Answer

In an electronics company, a cross-functional team is likely to have an engineer, a designer, a software specialist, and a marketing specialist all working on the same project.

Correct AnswerverifiedShow Answer

This kind of work group is brought together to accomplish a specific job or single activity, such as the development of a new product.

Correct AnswerverifiedShow Answer

High cohesiveness combined with a strong alignment between group goals and organizational goals typically results in this.

Correct AnswerverifiedShow Answer

Most workers learn what is expected from them on the job from group ________.

Correct AnswerverifiedShow Answer

A team that is suffering attacks by managers from another division needs someone to fulfill this team role.

Correct AnswerverifiedShow Answer

The use of work teams creates the potential for an organization to generate ________.

Correct AnswerverifiedShow Answer

Which of the following should a team try to completely eliminate, if possible?

Correct AnswerverifiedShow Answer

The only effective way to guard against social loafing is for managers to make special efforts to do this.

Correct AnswerverifiedShow Answer

The team that meets each week in room 201 has a goal of creating a new cell phone model.The team consists of an engineer, a designer, a computer software specialist, and a marketing specialist.The team has full authority to make and implement its own decisions.This is likely to be a ________.

Correct AnswerverifiedShow Answer

In a short essay, describe the characteristics of virtual teams.

Correct AnswerverifiedVirtual teams use computer and electroni...View AnswerShow Answer

Which statement is true?

Correct AnswerverifiedShow Answer

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Virtual teams use computer and electroni...
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