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Exam 5: Communication

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Question 21

Multiple Choice

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You are treating a 2-year-old girl who fell off her bike. She is crying and will not answer any of your questions. Which one of the following would be appropriate to find out where the girl hurts?

A) Have the girl's mother ask your questions for you.
B) Tell the patient she will be okay if she tells you what hurts.
C) Promise the girl a reward like ice cream if she answers the questions.
D) Use an adult-like voice and tell the girl she needs to answer the questions.

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Question 22

Multiple Choice

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Currently, there is a debate within your organization regarding the use of codes in your medical communications and radio traffic. As you are in favor of plain English, and doing away with codes, a strong argument to justify this position would be:

A) codes only serve to increase the amount of air time to relay information.
B) the code system can be made public, thus allowing others to hear confidential information.
C) the use of codes does not allow the EMT to practice his or her medical terminology.
D) medical information can be too complex for a simple code system.

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Question 23

Multiple Choice

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Which of the following is a function of providing the physician or nurse with an oral report when transferring care to the hospital emergency department (ED) ?

You are treating an 82-year-old female who is having trouble hearing some of your questions. What technique would be best in helping you get her past medical history?

As you drive lights and sirens to the hospital with a critical patient, the paramedic asks you to notify the receiving hospital since he is busy caring for the patient. He tells you to specifically let the emergency department know that the patient's blood sugar is 15 mg/dL (very low) . There is no history of diabetes. Of the following reports, which is best?

You pull up to the scene of a one-car motor vehicle collision and find a physician treating the patient. Which one of the following is the best way to initially communicate with the doctor?

Over the radio, medical direction has given the following order for an unstable patient you suspect of having a heart attack: "have the patient chew four baby aspirin, each one at 81 mg, and transport as soon as possible." You would show reception of this order by stating:

How should the EMT respond when first making contact with an alert and oriented patient complaining of chest pain?

When interviewing a patient with a medical emergency, the EMT is using the technique of summary when she says:

Which one of the following statements is most appropriate when transferring a patient to the emergency department and giving an oral report?

Which one of the following is a disadvantage in using cell phones as an emergency backup communication system?

When relying on a cell for medical communications, the EMT realizes that:

You have accepted the head position on a committee that oversees the operation and maintenance of the communications system for your busy service. Which of the following mandates would you make to maximize the effectiveness and quality of the communication system?

You have been called for a 23-year-old male who is completely deaf. To best communicate with this patient, you should:

You are returning from a call when you come across an apartment building with flames coming from several windows on the top story. You see several occupants trapped and hanging out of the windows screaming for help. Which one of the following radio transmissions is most appropriate when advising dispatch of the situation?

You have arrived at the scene of a medical emergency. As you enter the room where the patient is located, you note him to be sitting up and talking without difficulty. Emergency Medical Responders are on scene and providing basic care for the patient. Which one of the following will you do first?

A 42-year-old female is complaining of shortness of breath. Which of the following questions would best assist you in getting additional information about the patient's chief complaint?

Which one of the following statements is most appropriate when communicating with the medical facility that will receive the patient?

What important piece of information has been omitted from the following report: "University Hospital, we are en route with a 61-year-old male complaining of generalized weakness. He states that he was cutting the grass when he suddenly became hot and weak, forcing him to sit down. He has a history of diabetes and prostate cancer, but takes no medications. Right now he is alert and oriented and has the following vital signs: pulse 96, respirations 18, and blood pressure 156/82 mmHg. We have placed him on two liters of oxygen by nasal cannula and are transporting in a semi-Fowler's position. He states that the weakness is starting to resolve. Do you have questions or orders?"

Your partner accidentally uses a profane word when talking to dispatch. Which agency has the power to fine him and the ambulance service?