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Henry was expecting to be promoted to shift supervisor, but George was promoted instead. Henry felt that although he and George both had outstanding performance appraisals, Henry should have gotten the promotion because he was hired six months before George. Seniority should be the deciding factor in Henry's point of view. Which of the following puts a name to Henry's sense of unfairness about the promotion?


A) procedural injustice
B) lack of due process
C) distributive injustice
D) violation of good faith and fair dealing

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Constructive dismissal can take place only if the employee leaves within a reasonable time.

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Which of the following is accepted as recommended practice for terminating an employee?


A) using the manager's office to reduce employee anxiety
B) briefly discussing termination benefits at the interview
C) choosing a Friday afternoon since it naturally leads to a weekend
D) allowing the terminated employee to leave the building to avoid embarrassment

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Which of the following statements outlines the greatest difficulty with positive discipline?


A) Managers have to be trained to be effective counsellors.
B) Employees will commit transgressions just to get the decision day off as a holiday.
C) Poor performers remain with the organization longer than they otherwise would, with their termination merely delayed.
D) Employees do not take it seriously until they reach the final warning stage.

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The use of technology for workplace monitoring is growing. With which of the following is it becoming harder to balance employer security rights?


A) with human rights
B) with government regulations
C) with national security
D) with employee privacy concerns

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Which of these settings is generally most free from video surveillance?


A) retail sales floors
B) production areas
C) lunch rooms
D) parking lots

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An employee handbook constitutes an implied contract between an employer and its employees.

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Which of the following is NOT a common alternative method of resolving disputes?


A) arbitration
B) HR review board
C) peer review panel
D) ombuds

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Which of the following signifies the final stage in the disciplinary process?


A) decision day off
B) mediation
C) termination
D) counselling

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Which of the following comments points to the significance of the European Union Data-Protection Directive?


A) The Directive bans the collection of data on employees.
B) The Directive requires employers to tell employees why they are collecting data on them.
C) The Directive serves as the model for the Canadian Employee Data Protection Act.
D) The Directive affects only countries headquartered in the EU.

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An employee who is being terminated agrees not to sue the employer in exchange for specific benefits. Which type of agreement will the employee sign?


A) a separation agreement
B) an employment-at-will understanding
C) an employment contract
D) a reciprocal agreement

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Good discipline is said to be like a hot stove. Which of the following statements points to the hot-stove rule?


A) Good discipline is personal.
B) Good discipline is immediate.
C) Good discipline is unanticipated.
D) Good discipline is severe and memorable.

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Which of the following is an example of upward communication in an organization?


A) organizational newsletter
B) electronic message board
C) email announcement
D) the employee handbook

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When counselling is a part of the discipline process, which of the following should be its goal?


A) to heighten employee awareness of organizational policies and rules
B) to avoid lawsuits
C) to reinforce organizational procedures and rules
D) to use penalties to discourage undesirable behaviour

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For unionized employees, what does due process usually refer to?


A) the right to use the grievance procedure specified in the union contract
B) protection from arbitrary actions by management
C) a right to participate in union activities
D) the right to sue both the union and management for wrongful discharge

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The use of arbitration is rare in non-union settings in Canada.

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Claudette is being terminated from her position as chief financial officer of a private university. She has signed a separation agreement not to sue the employer. Which of the following conditions must be in place in order for the agreement to be legal?


A) Claudette must have been fired for reasons other than illegal activities.
B) Claudette and the employer must keep the agreement confidential.
C) Claudette must have had legal counsel when negotiating the agreement.
D) Claudette must receive additional consideration for signing.

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Which of the following refers to a type of employment contract clause that protects an organization's intellectual property?


A) non-trespass
B) non-disclosure
C) non-compete
D) non-solicitation

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When Claudette was hired, her supervisor said that she had a job with the company as long as she performed well. Which of the following statements best reflects Claudette's position with the company?


A) Claudette has an implied contract.
B) Claudette should not expect her job to last long as the supervisor violated federal law when he made this statement.
C) Claudette lacks any real job security: a non-documented promise is non-binding.
D) Claudette is an at-will employee.

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An employee only has the rights and responsibilities spelled out in the job description, employment contract, HR policies, or handbook.

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