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Which of the following statements about codes of conduct is false?


A) They are formal statements of what an organization expects of its employees.
B) They address every ethical issue that an employee may face.
C) They help employees determine what behaviors are acceptable.
D) They provide rules and guidelines for employees to follow.
E) They should be specific enough to be reasonably capable of preventing misconduct.

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Which of the following is true about a compliance orientation?


A) Employees are more likely to accept a compliance orientation over a values orientation.
B) A compliance orientation is superior to a values orientation.
C) A compliance orientation can aid in organizational ethical decision making.
D) The most successful companies have adopted a compliance orientation.
E) The use of legal terms, statutes, and contracts teach employees the rules and penalties for noncompliance.

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At the heart of the Federal Sentencing Guidelines for Organizations is a


A) "tit-for-tat" philosophy that punishes wrongdoing.
B) foundation based on the Golden Rule philosophy.
C) Iron Fist philosophy that severely punishes wrongdoing.
D) carrot-and-stick philosophy that rewards efforts to improve ethics.
E) utilitarian philosophy of the greatest good for the greatest number.

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_____ are formal statements that describe what an organization expects of its employees in terms of ethical behavior.


A) Mission statements
B) Codes of conduct
C) Policies on confidentiality
D) Environmental policies
E) The Federal Sentencing Guidelines for Organizations

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Top managers tend to focus on _____ because their jobs and personal identity are often connected to quarterly returns.


A) financial performance
B) employee satisfaction
C) ethical performance
D) the board of directors' recommendations
E) adherence to the code of conduct

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With regard to ethics, training and communication initiatives should reflect


A) the structure of the board of directors.
B) the organization's stock performance.
C) the organization's size.
D) the unique characteristics of an organization.
E) the self-interest of the CEO.

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What is one of the responsibilities of an ethics officer?


A) Prosecuting illegal activities
B) Signing off on financial documents
C) Monitoring and auditing ethical conduct
D) Conducting employee performance evaluations
E) Answering the ethics hotline

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Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?


A) Conduct orientation
B) Values orientation
C) Coercive orientation
D) Obedience orientation
E) Compliance orientation

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Discuss the advantages and disadvantages of implementing an ethics program with a compliance orientation versus one with a values orientation. Is one better than the other at maintaining an ethical organization?

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Research into compliance- and values-based approaches reveals that both types of programs can interact or work toward the same end, but a values orientation has the added benefit of sparking ethical reasoning among employees. Values-based programs increase employees' awareness of ethics at work, integrity, willingness to deliver information to supervisors, use of reporting mechanisms, and perception that ethical decisions are being made. Compliance-based programs are linked to employees' awareness of ethical risks at work and a clear understanding of rules and expectations that facilitates decision making. In the final analysis, both orientations can be used to help employeesand managers; however, a values-based program is the foundation of an organizational ethical culture.

Because a corporation can be considered a moral agent, it is therefore


A) obligated to perform philanthropic responsibilities.
B) required to have an ethics officer.
C) responsible to society for its actions.
D) required to adopt moral philosophies.
E) willing to act ethically.

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____ serve as a central contact point where critical comments, dilemmas, and advice can be assigned to the person most appropriate for handling a specific case.


A) Training programs
B) Mission statements
C) Codes of conduct
D) Hotlines
E) Boards of directors

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Which of the following is an advantage of a values-based ethics program over a compliance-based one?


A) Employees learn to make decisions based on values such as fairness, compassion, respect, and transparency.
B) Diverse employees no longer have differing values.
C) It requires employees to identify with and commit to specific required conduct.
D) A values orientation uses legal terms, statutes, and contracts that teach employees the rules and penalties for noncompliance.
E) Unlike values-based programs, compliance-based programs cannot prevent misconduct.

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The ​most effective hotlines operate on an anonymous basis and are supported 24 hours a day, 365 days a year.

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One of the main reasons employees do not report observed misconduct is


A) apathy.
B) most employees do not observe any misconduct.
C) fear of retaliation.
D) laws and regulations do not protect employees.
E) hotlines do not work well.

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C

What is especially useful for monitoring and enforcing ethical performance?


A) The existence of an internal system to report misconduct
B) Observing the ethical behavior of a manager
C) Developing industry benchmarks for acceptable behavior
D) External evaluations of ethical behavior
E) The use of regulatory agencies to police behavior

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Which of the following legislation has increased the responsibilities on ethics officers and boards of directors to monitor financial reporting?


A) Sarbanes-Oxley Act
B) Robinson-Patman Act
C) Ethics Officer Responsibility Act
D) Sherman Antitrust Act
E) Enron Financial Responsibility Act

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The best way to develop an ethical corporate culture is to provide character education to existing employees or hire employees with good character and sensitize them to ethical issues.​

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Which of the following is a common mistake made in implementing an ethics program?


A) Setting specific program objectives
B) Developing materials that are not understandable by the average employee
C) Adapting a firm's ethics program to its international operations
D) Allowing lower-level employees to make ethical decisions
E) Having one person take responsibility for implementing the ethics program

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How can ethical dilemmas and behavioral simulations help employees make more ethical decisions?

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Many feel "hands on" training when emplo...

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Because top managers may be more insensitive to ethical issues due to their focus on financial performance, the FSGO guidelines suggest that ethics officers report to the _____ instead.


A) stock market
B) board of directors
C) middle managers
D) customers
E) stakeholders

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B

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