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Exam 8: Structuring Organizations for Todays Challenges

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Question 81

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Staff positions in an organization

A) support and assist the line positions.
B) are superior to line positions.
C) are less well-paid than line positions.
D) are ways to employ past CEOs until they retire.

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Question 82

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Span of control refers to the number of different markets a business can serve efficiently.

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Question 83

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The informal organization of a business is probably best suited to

Competitive benchmarking rates an organization's products and operations against the industry average.

From her discussions with employees, Angelica learned quickly that production workers put their trust in 20-year veteran Willie McClaren. Many people told her that if you wanted something done, Willie was the person to see. Willie appears to be an important part of the

The traditional way to departmentalize an organization is by geographical area served.

As the head of the engineering department for her company, Jody works with her team on complex and challenging projects. The level of detail in this work requires Jody to spend a significant amount of time with each team member, providing advice and support. Due to the complexity and time involvement of each project, Jody has a(n) ________ span of control.

The optimum number of subordinates a manager can supervise is referred to as the

A firm's informal organization refers to the structure that identifies the authority, responsibility, and position of people within the organization.

Fayol's principles suggest that the goals of the firm are less important than the goals of individual workers.

Describe two major issues that are important in organizational design.

Max Weber favored which of the following?

Some companies have created hybrid versions of departmentalization, where they combine two or more traditional ways of departmentalizing.

By structuring the company with cross-functional teams, there is a greater chance that a business is more responsive to social trends affecting customer preferences.

Serena has long dreamed of opening her own restaurant. She, of course, knows that she will need to organize her business. Organizing begins with determining the work to be done.

For an inverted organization to be effective, it requires

Javier is a self-employed patent attorney and it seems like he is always working! Large corporations hire him on an as-needed basis to review prospective ideas and help with securing patents for a variety of inventions including surgical instruments, medicines, and high-tech gadgets. Once he secures a contract, Javier knows approximately how many weeks or months he will work. Javier works for virtual corporations.

Which of the following are common responses of employees when faced with change?

Henri Fayol and Max Weber are best known for their contributions to

When management structures the organization, it makes decisions about which products and services it will offer and how it is going to finance the company.