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While some personality characteristics are associated with success in different types of jobs,which personality trait is most frequently associated with job performance in all jobs?


A) openness to experience
B) conscientiousness
C) agreeableness
D) extroversion

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Hiring workers who have criminal backgrounds without proper safeguards is considered ________.


A) improper screening
B) negligent hiring
C) unreliable testing
D) improper hiring

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Discuss the two basic types of interviews: structured and unstructured.Which one do you think is better? Why?

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The two basic types of interviews are th...

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Which of the following factors would LEAST likely be needed to conduct a utility analysis of a firm's candidate screening process?


A) average test scores of applicants
B) median salaries
C) number of applicants tested
D) testing costs

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Candidates who make an initial bad impression on an interviewer are typically able to reverse the situation if they close the interview in a strong manner.

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Which of the following is used to measure job knowledge?


A) work samples
B) projective tests
C) achievement tests
D) interest inventories

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________ tests include tests of general reasoning ability and tests of specific mental abilities like memory and inductive reasoning.


A) Personality
B) Achievement
C) Cognitive
D) Physical ability

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Which of the following shows the degree to which using a selection measure improves the quality of individuals selected for a job?


A) utility analysis
B) validity score
C) reliability coefficient
D) internal HR audit

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Which of the following assessment methods has the lowest validity?


A) cognitive ability tests
B) job knowledge tests
C) structured interviews
D) personality tests

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Which assessment method has a high development cost?


A) cognitive ability tests
B) job knowledge tests
C) structured interviews
D) integrity tests

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The primary focus of the Global Competencies Inventory is to measure an individual's ________.


A) cognitive skills
B) level of adaptability
C) ability to learn a foreign language
D) degree of international knowledge

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According to experts,most people are hired for their qualifications and fired for their ________.


A) physical limitations
B) lack of aptitude
C) nonperformance
D) inadequate cognitive skills

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In a panel interview,a candidate is interviewed in a ________ fashion by a group of interviewers.


A) serial
B) sequential
C) simultaneous
D) systematic

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Red Robin Gourmet Burgers is a national restaurant chain with nearly 36,000 employees that began as a small restaurant in Seattle.Over the years,Red Robin has attempted to develop a reputation as a fun,family restaurant that offers both excellent food and service.Red Robin's core values-honor,integrity,having fun,and continually seeking knowledge-serve as the basis for all of the firm's decisions and are even embroidered on the sleeves of every employee's uniform.As Red Robin continues to expand,executives are considering adding tests to the screening process. Which of the following,if TRUE,would best support the argument that Red Robin should use personality tests in the employee selection process?


A) Red Robin desires employees with extensive knowledge of the restaurant industry and at least 2 years of experience serving customers.
B) Red Robin encourages employees to participate in the firm's environmental stewardship program to show community support.
C) Red Robin seeks outgoing, motivated, and compassionate employees to enhance the experience of its customers.
D) Red Robin employees receive extensive training and are provided with opportunities to be promoted to management positions.

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If a person scores a 70 on an intelligence test on one day and scores 110 when retested on another day,you might conclude that this test is ________.


A) valid
B) reliable
C) unreliable
D) inconsistent

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Demonstrating the content validity of a test can be accomplished by showing that ________.


A) tasks performed on the test are general enough to apply to any type of job
B) scores on the test indicate both internal and external reliability
C) higher test scores are statistically equivalent to proven, long-term job success
D) conditions under which the test is administered resemble the work situation

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Interviewers tend to be more influenced by unfavorable than favorable information about a candidate.

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Tests administered for hiring purposes should be both valid and reasonable if used by a firm that adheres to evidence-based human resources.

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Which of the following is a procedure designed to predict future job performance on the basis of applicants' oral responses to oral inquiries?


A) management game
B) work sample simulation
C) selection interview
D) management assessment center

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Blue Bay Hotels is in the process of modifying the assessment methods the company uses to hire new employees.In the past,the hotel chain has been accused by minority organizations of violating EEO laws in its hiring practices,regarding adverse impact.Which of the following selection rate criteria should Blue Bay Hotels use to avoid adverse impact towards its minority employment candidates?


A) Test selection rate of minority candidates is more than three-fifths of majority candidates' selection rates.
B) Test selection rate of minority candidates is less than three-fifths of majority candidates' selection rates.
C) Test selection rate of minority candidates is less than four-fifths of majority candidates' selection rates.
D) Test selection rate of minority candidates is more than four-fifths of majority candidates' selection rates.

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