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Cole helps negotiate purchases and sales for wholesaling organizations in the agricultural industry. He receives goods on consignment from sellers and then uses his expertise to negotiate sales in large markets. His services are in high demand because Cole is especially adept at obtaining the best price possible under market conditions. Cole is most likely a


A) selling agent.
B) manufacturers' agent.
C) drop shipper.
D) commission merchant.
E) industrial buyer.

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As discount stores improve their services and atmosphere as well as raise their prices, the distinction between discount stores and ____ is becoming blurred.


A) superstores
B) supermarkets
C) specialty stores
D) department stores
E) category killers

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Compare the services wholesalers provide for producers with the services they provide to retailers.

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Wholesalers provide essential services t...

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Andy's girlfriend tells him she wants a cashmere sweater for Christmas. Andy decides to go to a store that provides the best possible selection of sweaters. His best choice would be to shop at a ____ store.


A) department
B) catalog
C) discount
D) traditional specialty
E) convenience

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Carlos is getting ready to move to campus for his freshman year of college. To get the products he needs for his dorm room, he goes to a store that sells household goods such as plastic containers, sheets, and towels. The store also sells personal items such as shampoo, deodorant, and toothpaste, as well as food products. Carlos has most likely gone to a


A) discount store.
B) superstore.
C) supermarket.
D) department store.
E) warehouse club.

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Off-price retailers feature


A) deep discounts, few customer services, and central checkouts.
B) sales expertise, wide selections, and low prices.
C) overstocks, designer brands, and moderate prices.
D) a narrow product range and enormous product availability.
E) cash-only sales and few customer services.

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Store ABC is a retailer that sells brand-name and private-brand products at low prices. It is a self-service store. Which of the following is true about Store ABC?


A) It is a convenience store.
B) It is a department store.
C) It is a discount store.
D) It is a superstore.
E) It is a warehouse club.

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Discount stores are distinctive in that they usually are very service oriented.

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A shopping center that contains stores owned by manufacturers who make a special effort not to conflict with traditional retailers is a(n)


A) strip mall.
B) neighborhood shopping center.
C) off-price mall.
D) lifestyle shopping center.
E) outlet shopping center.

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A limited-line wholesaler would be expected to carry a ____ product mix.


A) wide and deep
B) wide and shallow
C) narrow and shallow
D) wide
E) narrow and deep

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Stores that buy manufacturers' seconds, overruns, returns, and off-season production run at below wholesale prices. These firms resell this merchandise to consumers at deep discounts, and are called


A) category killers.
B) off-price retailers.
C) specialty retailers.
D) hypermarkets.
E) discount retailers.

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Which of the following is a large-scale, members-only, retailer that combines cash-and-carry wholesaling with discount retailing?


A) Warehouse showroom
B) Warehouse club
C) Catalog showroom
D) Category killer
E) Hypermarket

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Dollar General is an example of an extreme-value store.

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The primary advantage of automatic vending as a form of retailing is that


A) it offers a low-cost, personal method of selling products.
B) it provides a continuous service to consumers.
C) since vending machines must be serviced frequently, the products they sell are always fresh.
D) vending machines require very few repairs.
E) it eliminates the need for sales personnel.

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Architectural design is an important aspect for a


A) lifestyle shopping center.
B) regional shopping center.
C) community shopping center.
D) superregional shopping center.
E) neighborhood shopping center.

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A difference between manufacturers' agents and selling agents is that


A) selling agents have little control over the marketing mix of the manufacturers they represent.
B) selling agents represent retailers.
C) manufacturers' agents do not offer retailers aid in advertising or promotional material.
D) selling agents do not have the territorial restrictions that manufacturers' agents do.
E) selling agents represent wholesalers.

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Catalog marketing is one of the more flexible types of direct marketing.

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___________________permits products to be easily demonstrated and allows for sufficient time to make viewers well informed about the products.


A) Telemarketing
B) Online retailing
C) Automatic vending
D) Television home shopping
E) Catalog marketing

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When consumers research products online and then go to an actual store to make their purchase, the practice is known as


A) digital retailing.
B) showrooming.
C) webrooming.
D) dual-line retailing.
E) digital merchandising.

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Which of the following is the performance of marketing-related activities by telephone?


A) Online retailing
B) Telemarketing
C) Television home shopping
D) Direct selling
E) Direct-response marketing

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