Question 1

What is the recommended thing to do if you observe unethical behavior in the workplace?

Accepted Answer

A)   Assume that the person knows what he or she is doing and ignore it.
B)   Accuse the person of acting with bad motives or criminal intent.
C)   Ask questions that challenge the rationalization of the behavior.
D)   Report the behavior to the media or to law enforcement immediately.
E)   Make a joke about the behavior to subtly convey your discomfort with it.

Question 2

Rita is the general manager of a software company.She wants to give one of her employees an "Employee of the Year" award.Which of the following individuals should she choose if she is looking for an employee who communicates fairly in business?

Accepted Answer

A)   Julio,who always discloses his sources of information
B)   Eva,who often draws conclusions from assumptions
C)   Deb,who often says that customers never know what they want
D)   Lisa,who builds team spirit by reminding people when birthdays are
E)   Todd,who seldom checks his programs for bugs

Question 3

Employees usually speak up when they observe potentially unethical behavior.

Accepted Answer

A) True 
 B)False

Question 4

Why has establishing credibility become so important in the post-trust era?

Accepted Answer

In the post-trust era,the public overwhe...

Question 5

Character refers to

Accepted Answer

A)   the stated and lived values of a company.
B)   the knowledge and skills needed to accomplish business tasks.
C)   a reputation for adhering to high moral and ethical values.
D)   a set of principles that govern behavior in the workplace.
E)   the ability to cultivate a sense of community in the workplace.

Question 6

Today,most workplaces are becoming more closed off and independent.

Accepted Answer

A) True 
 B)False

Question 7

Discuss the role of character in establishing credibility.

Accepted Answer

Character refers to a reputation for sta...

Question 8

Kai,who wants to be a veterinarian,has lined up a summer internship working for a local veterinary hospital.That kind of experience will help him develop competence.

Accepted Answer

A) True 
 B)False

Question 9

In the post-trust era

Accepted Answer

A)   businesses are often thought to operate against the public's best interests.
B)   the majority of employees have faith in their leaders and colleagues at work.
C)   transparency is no longer important in the workplace.
D)   stakeholders do not require businesses to be accountable to them.
E)   character-based traits play a very small role in establishing credibility.

Question 10

Character-based traits are instrumental in establishing trust in the workplace.

Accepted Answer

A) True 
 B)False

Question 11

The Daily News just hired five young reporters.Which new employee has the most competence?

Accepted Answer

A)   Kate,who made top grades in journalism at a prestigious university and then traveled for a year
B)   Giorgio,who has a degree in English and has published three stories in literary magazines
C)   Helena,who earned a journalism degree and interned at a local newspaper for two summers
D)   Bill,who earned a degree in philosophy and spent a year writing for a school newspaper
E)   Becca,who made top grades at a small college and graduated with a degree in English

Question 12

Ethics means

Accepted Answer

A)   the skills needed to identify and overcome business problems.
B)   the practice of sharing all relevant information with stakeholders.
C)   a written code of conduct designed to guide the actions of a company.
D)   rules of conduct or moral principles that guide individual or group behavior.
E)   a set of guidelines for evaluating how much honesty to use in a given situation.

Question 13

Why is transparency especially important in the post-trust era?

Accepted Answer

Transparency involves sharing all releva...

Question 14

Hachiro produces results.He is scrupulously honest.He checks to see that his teammates have what they need.He always talks about his team's accomplishments,not his own.However,he fails to consider the impact of his company's actions on the public.Hachiro needs to improve in developing a sense of

Accepted Answer

A)   caring.
B)   community.
C)   character.
D)   accountability.
E)   competence.

Question 15

According to recent studies,what impact does having highly engaged employees have on a company?

Accepted Answer

A)   It increases mistrust.
B)   It decreases cooperation.
C)   It increases profitability.
D)   It decreases overtime.
E)   It increases resistance.

Question 16

What is the relationship between honesty and competition?

Accepted Answer

A)   Too much honesty destroys competition.
B)   Businesses must commit fraud to compete.
C)   Truly honest businesses do not need to compete.
D)   Honesty and competition have no relationship.
E)   Honesty encourages competition on merit.

Question 17

People who cheat in school are more likely to cheat in the workplace.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is true of corporate values?

Accepted Answer

A)   Corporate values are those that are formulated and adhered to by individuals.
B)   Publicly traded companies can decline to adopt a code of conduct.
C)   The employees of a company are not bound by corporate values.
D)   Corporate values are most effective when aligned with personal values.
E)   Corporate values are implied and unwritten rules that are open to interpretation.

Question 19

Why has transparency become so important in the post-trust era?

Accepted Answer

A)   It creates the feeling among employees that managers care about their interests and needs.
B)   It helps reduce the fear that unethical or dishonest practices are being conducted in secret.
C)   It reduces incompetence by stressing the acquisition of necessary skills and knowledge for the job.
D)   It empowers each individual employee to think primarily about his or her career needs.
E)   It focuses on action and results so it helps businesses address their most pressing issues.

Question 20

Phil is a manager who is preparing to send a memo to members of his team.Which of the following will best help him evaluate the memo before he sends it?

Accepted Answer

A)   asking questions to challenge rationalizations
B)   consulting the Ethics Resource Center
C)   surveying team members
D)   applying the FAIR test
E)   reviewing his company's code of ethics

Exam 1: Establishing Credibility

Phil is a manager who is preparing to send a memo to members of his team.Which of the following will best help him evaluate the memo before he sends it?

Correct AnswerverifiedShow Answer

Character-based traits are instrumental in establishing trust in the workplace.

Correct AnswerverifiedShow Answer

What is the recommended thing to do if you observe unethical behavior in the workplace?

Correct AnswerverifiedShow Answer

In the post-trust era

Correct AnswerverifiedShow Answer

People who cheat in school are more likely to cheat in the workplace.

Correct AnswerverifiedShow Answer

Which of the following is true of corporate values?

Correct AnswerverifiedShow Answer

Today,most workplaces are becoming more closed off and independent.

Correct AnswerverifiedShow Answer

Hachiro produces results.He is scrupulously honest.He checks to see that his teammates have what they need.He always talks about his team's accomplishments,not his own.However,he fails to consider the impact of his company's actions on the public.Hachiro needs to improve in developing a sense of

Correct AnswerverifiedShow Answer

Rita is the general manager of a software company.She wants to give one of her employees an "Employee of the Year" award.Which of the following individuals should she choose if she is looking for an employee who communicates fairly in business?

Correct AnswerverifiedShow Answer

Employees usually speak up when they observe potentially unethical behavior.

Correct AnswerverifiedShow Answer

Discuss the role of character in establishing credibility.

Correct AnswerverifiedCharacter refers to a reputation for sta...View AnswerShow Answer

What is the relationship between honesty and competition?

Correct AnswerverifiedShow Answer

Ethics means

Correct AnswerverifiedShow Answer

Character refers to

Correct AnswerverifiedShow Answer

Kai,who wants to be a veterinarian,has lined up a summer internship working for a local veterinary hospital.That kind of experience will help him develop competence.

Correct AnswerverifiedShow Answer

According to recent studies,what impact does having highly engaged employees have on a company?

Correct AnswerverifiedShow Answer

Why has establishing credibility become so important in the post-trust era?

Correct AnswerverifiedIn the post-trust era,the public overwhe...View AnswerShow Answer

Why has transparency become so important in the post-trust era?

Correct AnswerverifiedShow Answer

The Daily News just hired five young reporters.Which new employee has the most competence?

Correct AnswerverifiedShow Answer

Why is transparency especially important in the post-trust era?

Correct AnswerverifiedTransparency involves sharing all releva...View AnswerShow Answer

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Character refers to a reputation for sta...
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In the post-trust era,the public overwhe...
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Correct Answer
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Correct Answer
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Transparency involves sharing all releva...
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