A) Lower manufacturing costs.
B) Lower production costs.
C) Lower supplier costs.
D) Lower overall costs.
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Essay
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verified
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Multiple Choice
A) Adopting a new strategic intent to become the champion of healthy eating.
B) Reducing costs through initiatives such as expanding its private-label offerings.
C) Emphasizing its organic food offerings as the tool to compete on price.
D) Improving its logistics system in order to improve efficiencies.
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Essay
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Multiple Choice
A) Buyers will be reluctant to pay for a product unless the quality is acceptable.
B) Buyers will be reluctant to pay for a product unless the quality is superior.
C) Buyers will be reluctant to pay for the product unless it is customized.
D) Product quality is more important in a broad market than in a narrow one.
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Multiple Choice
A) Increase perceived value and decrease costs.
B) Improve value chain activities and increase costs.
C) Achieve a low-cost position and maintain perceived value.
D) Achieve cost parity and maintain perceived value.
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Multiple Choice
A) Quality
B) Complements
C) Economies of scope
D) Structure, culture, and routines
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verified
True/False
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True/False
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verified
Multiple Choice
A) Planning to move the Jaguar business unit from differentiated to an integration strategy.
B) Pursuing the Chinese market with the Land Rover acquisition.
C) Pursuing both a focused differentiation strategy and a focused cost-leadership strategy.
D) Planning to move the Nano business unit from low-cost to an integration strategy.
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verified
Multiple Choice
A) It represents possible strategic positions a firm can take.
B) It reflects the relationship between strategic positions, value creation, and costs.
C) It helps a firm determine cost-differentiation trade-offs.
D) It reflects which global markets will be the most productive to pursue in the future.
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Multiple Choice
A) All of the business strategies are equally difficult to adopt.
B) Only a few exceptional firms are able to balance the value-cost strategic trade-offs and adopt an integration strategy successfully.
C) Once a firm has established itself with a strategy, it should stick with what it knows.
D) Strategic positioning is not as critical to competitive advantage as is the firm's resources and economic environment.
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Multiple Choice
A) Boundary spanning
B) Channel communication
C) Exploitation
D) Exploration
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Multiple Choice
A) Microsoft has a competitive advantage because it has already spent the capital required for its new offering.
B) Microsoft has a competitive advantage because it will be able to drive down per-unit costs of Windows 7 with each additional copy it sells.
C) Since Microsoft will sell so many units of Windows 7, it has attained competitive parity within its strategic group.
D) Microsoft will be at a competitive disadvantage unless it exceeds its sales forecasts because its marginal costs will change.
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Multiple Choice
A) Competition switches from customer service to pricing.
B) When technological innovations open up cost reductions for substitutes or competitors.
C) New entrants are all start-up firms with low volumes.
D) Suppliers request a 2% price increase across the industry.
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Multiple Choice
A) The firm is then able to target a less price-sensitive customer market.
B) Creating the same value as the competition, combined with lower costs, gives the firm a competitive advantage.
C) The firm is then able to incorporate differentiating features that cause buyers to prefer its products.
D) All of these.
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Multiple Choice
A) Toyota used the value driver of customer service when it called each owner individually for recommended repairs.
B) By exceeding customer expectations, Toyota turned a serious threat into an opportunity by establishing brand reputation for superior customer service.
C) Toyota's customer responsiveness enabled the firm to influence early adopters who became opinion leaders for influencing others to purchase a Lexus.
D) Since the Lexus recall of the 1990s, Toyota leveraged firm experience effects and has successfully maintained quality leadership in the automobile industry with no major challenges.
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Multiple Choice
A) New product launches.
B) Cost input factors.
C) Marketing and promotion.
D) Unique product features.
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Essay
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