Question 1

A job description list would include the _____ that the particular job entails.

Accepted Answer

A)  knowledge
B)  abilities
C)  skills
D)  motivation
E)  duties

Question 2

The goal of the biological approach to job design is to:

Accepted Answer

A)  make the work simple so that anyone can be trained quickly and easily to perform it.
B)  reduce the physical demands of certain jobs by improving the physical work environment.
C)  increase the meaningfulness of jobs so that only specialized individuals can work on them.
D)  improve employees' physical capabilities so that they can perform demanding tasks.
E)  distribute jobs only to specialized individuals who have the physical abilities for those tasks.

Question 3

According to the "Job Characteristics Model,"_____ is the extent to which the job has an important impact on the lives of other people.

Accepted Answer

A)  task identity
B)  skill variety
C)  autonomy
D)  task significance
E)  task discretion

Question 4

Which of the following is true about O*NET?

Accepted Answer

A)  It is a private job-listing index that employers can use free of cost.
B)  It uses a common language that generalizes job specifications across various occupations.
C)  It relies exclusively on fixed job titles.
D)  It relies exclusively on narrow task descriptions.
E)  It is only beneficial for employers, not job seekers.

Question 5

A manager has decided to improve the physical work environment in his office to ensure that incumbents have fewer physical ailments. Which job design approach would be most helpful to him?

Accepted Answer

A)  Motivational approach
B)  Mechanistic approach
C)  Biological approach
D)  Perceptual-motor approach
E)  Traditional approach

Question 6

The _____ section in a position analysis questionnaire (PAQ) focuses on planning and information processing activities.

Accepted Answer

A)  mental processes
B)  information input
C)  work output
D)  job context
E)  relationship analysis

Question 7

Divisional structures are most appropriate in stable and predictable environments.

Accepted Answer

A) True 
 B)False

Question 8

Job evaluation is the process of getting information about how well each employee is performing in order to reward those who are effective and improve the performance of those who are ineffective.

Accepted Answer

A) True 
 B)False

Question 9

The perceptual-motor approach to job design has its roots in classical industrial engineering.

Accepted Answer

A) True 
 B)False

Question 10

In which of the following circumstances will a functional structure be more appropriate for an organization?

Accepted Answer

A)  When the environment is unstable
B)  When demand for the resources can be well anticipated
C)  When the organization competes on differentiation
D)  When coordination requirements keep changing
E)  When innovation is the primary focus of the organization

Question 11

Describe how the "Job Characteristics Model" describes jobs.

Accepted Answer

According to the "Job Characteristics Mo...

Question 12

What are the advantages and disadvantages of a functional structure? Compare them with those of a divisional structure.

Accepted Answer

Functional structures are very efficient...

Question 13

Which of the following approaches pursues efficiency primarily by making a job so simple that anyone can be trained quickly and easily to perform it?

Accepted Answer

A)  The motivational approach
B)  The mechanistic approach
C)  The biological approach
D)  The perceptual-motor approach
E)  The ergonomic approach

Question 14

Which of the following sources is most appropriate for providing accurate information regarding the importance of job duties?

Accepted Answer

A)  Supervisors
B)  Incumbents
C)  Customers
D)  Subordinates
E)  External job analysts

Question 15

Job design interventions emphasizing the motivational approach focus on:

Accepted Answer

A)  increasing the productivity of individual employees.
B)  adjusting machines to meet individual needs.
C)  modifying technology to adapt to employees' requirements.
D)  breaking down complex work into smaller, mundane tasks.
E)  increasing the meaningfulness of jobs.

Question 16

Which of the following questions should be addressed right after the inputs required for production have been established?

Accepted Answer

A)  What materials, data, and information are needed?
B)  What special equipment, facilities, and systems are needed?
C)  What knowledge, skills, and abilities are needed by those performing the tasks?
D)  What tasks are required in the production of the output?
E)  What product, information, or service is provided?

Question 17

Which of the following was replaced by the Occupational Information Network (O*NET) ?

Accepted Answer

A)  Position Analysis Questionnaire
B)  General Aptitude Test Battery
C)  Dictionary of Occupational Titles
D)  Workforce Learning Link
E)  Work Profiling System

Question 18

Position Analysis Questionnaire (PAQ)covers only the work context leaving out the inputs, outputs, and processes involved in the job.

Accepted Answer

A) True 
 B)False

Question 19

According to the "Job Characteristics Model," _____ is the degree to which a job allows an individual to make decisions about the way the work is carried out.

Accepted Answer

A)  task identity
B)  task discretion
C)  skill variety
D)  autonomy
E)  task significance

Question 20

Which of the following is true of teams?

Accepted Answer

A)  Teams provide organizations with a limited set of skills to utilize.
B)  Team members can share work when any member becomes overloaded.
C)  Rewards are focused on individual pay raises rather than team bonuses.
D)  By limiting a team's autonomy, organizations can improve its efficiency.
E)  The collective nature of the team removes the need for individual accountability.

Exam 4: The Analysis and Design of Work

The _____ section in a position analysis questionnaire (PAQ) focuses on planning and information processing activities.

Correct AnswerverifiedShow Answer

A manager has decided to improve the physical work environment in his office to ensure that incumbents have fewer physical ailments. Which job design approach would be most helpful to him?

Correct AnswerverifiedShow Answer

Which of the following questions should be addressed right after the inputs required for production have been established?

Correct AnswerverifiedShow Answer

Which of the following approaches pursues efficiency primarily by making a job so simple that anyone can be trained quickly and easily to perform it?

Correct AnswerverifiedShow Answer

Job design interventions emphasizing the motivational approach focus on:

Correct AnswerverifiedShow Answer

Divisional structures are most appropriate in stable and predictable environments.

Correct AnswerverifiedShow Answer

The perceptual-motor approach to job design has its roots in classical industrial engineering.

Correct AnswerverifiedShow Answer

According to the "Job Characteristics Model,"_____ is the extent to which the job has an important impact on the lives of other people.

Correct AnswerverifiedShow Answer

Job evaluation is the process of getting information about how well each employee is performing in order to reward those who are effective and improve the performance of those who are ineffective.

Correct AnswerverifiedShow Answer

Which of the following sources is most appropriate for providing accurate information regarding the importance of job duties?

Correct AnswerverifiedShow Answer

The goal of the biological approach to job design is to:

Correct AnswerverifiedShow Answer

Describe how the "Job Characteristics Model" describes jobs.

Correct AnswerverifiedAccording to the "Job Characteristics Mo...View AnswerShow Answer

According to the "Job Characteristics Model," _____ is the degree to which a job allows an individual to make decisions about the way the work is carried out.

Correct AnswerverifiedShow Answer

What are the advantages and disadvantages of a functional structure? Compare them with those of a divisional structure.

Correct AnswerverifiedFunctional structures are very efficient...View AnswerShow Answer

In which of the following circumstances will a functional structure be more appropriate for an organization?

Correct AnswerverifiedShow Answer

A job description list would include the _____ that the particular job entails.

Correct AnswerverifiedShow Answer

Which of the following was replaced by the Occupational Information Network (O*NET) ?

Correct AnswerverifiedShow Answer

Position Analysis Questionnaire (PAQ)covers only the work context leaving out the inputs, outputs, and processes involved in the job.

Correct AnswerverifiedShow Answer

Which of the following is true about O*NET?

Correct AnswerverifiedShow Answer

Which of the following is true of teams?

Correct AnswerverifiedShow Answer

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According to the "Job Characteristics Mo...
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Functional structures are very efficient...
View Answer

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