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The product life cycle describes the stages a really new product idea goes through from beginning to end.

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Which of the following is NOT one of the text's product life cycle stages?


A) Market maturity
B) Market penetration
C) Market introduction
D) Sales decline
E) Market growth

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Midway, Inc. has seen most of its competitors drop out of its product-market due to declining industry sales and profits. But Midway still has much demand for its product from a small group of loyal customers. This product-market is in which product life cycle stage?


A) Market introduction
B) Market maturity
C) Market development
D) Market growth
E) Sales decline

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By law, a firm may call a new product "new" for only six months. This regulation, and many similar product regulations, are established by the:


A) Environmental Protection Agency (EPA)
B) Federal Trade Commission (FTC)
C) Consumer Product Safety Commission (CPSC)
D) Food and Drug Administration (FDA)
E) U.S. Department of Justice (DOJ)

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Gradual "rollouts" are characteristic of which step of the new-product development process?


A) Idea generation
B) Development
C) Idea screening
D) Idea evaluation
E) Commercialization

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It is difficult to maintain consistent quality in services because


A) services are nonperishable.
B) as opposed to products, services are tangible in nature.
C) the service provider deals directly with the customer and often has to interpret each customer's needs.
D) variability is reduced as more humans are involved in delivery.
E) it requires minimum human interaction.

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The money spent to improve quality should not only satisfy customers but also justify the cost through improved profit.

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It is still possible for a firm to earn a profit if it operates in the sales decline stage of the product life cycle.

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It is easy for marketing managers to predict how long a product or brand will stay in each stage of the product life cycle.

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In the _____ step of the new-product development process, a marketing manager evaluates how well the idea fits with the company's objectives.


A) idea generation
B) commercialization
C) screening
D) development
E) roll out

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Product managers:


A) Are especially common in large companies.
B) Are sometimes responsible for a product's whole marketing effort.
C) Coordinate their efforts with individuals within and outside the company.
D) May serve as "product champions" in planning and implementing the promotion effort.
E) All of these alternatives are correct.

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Regarding product life cycles, good marketing managers know that:


A) all competitors lose money during the sales decline stage.
B) they are getting longer.
C) industry sales reach their maximum during the market growth stage.
D) firms earn their biggest profits during the market introduction stage.
E) industry profits reach their maximum during the market growth stage.

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The last step in the new-product development process is:


A) idea generation.
B) commercialization.
C) idea evaluation.
D) development.
E) screening.

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Full-scale market tests:


A) Are unrealistic because they do not test the whole marketing mix.
B) Are not expensive.
C) Should always be skipped if management is sure that it understands consumer preferences.
D) May provide information to competitors.
E) Are used mostly for products that have high production costs and long lead times.

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Even in a full-scale market test, the firm is testing only the product, not the whole marketing mix.

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Kelly Drake, marketing manager for Find-Ur-Way global positioning systems, is testing the marketing mix for one of her company's new products. The product was introduced in two different markets with different prices and packages. This suggests the new product was in the _____ step of the new-product development process.


A) commercialization
B) idea evaluation
C) screening
D) development
E) idea generation

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Product managers or brand managers are most often found in firms with only one or a few related products.

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The market maturity stage of the product life cycle rarely lasts more than one or two months.

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In the idea evaluation stage


A) an actual product is developed.
B) companies cannot estimate likely costs.
C) concept testing is used for getting reactions from customers.
D) there is some engineering to design and develop the physical part of a product.
E) the final ROI is estimated.

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Regarding product life cycles, which of the following is not true?


A) Industry profits are likely to level off or decline before sales level off.
B) The level of promotion usually decreases in market maturity since there is less revenue to cover the cost.
C) Many close substitutes are usually competing in the market maturity stage.
D) It is usually expensive for a new firm to enter in the market maturity stage.
E) There is a downward pressure on prices over time.

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