Question 1

A data processing group is an example of a(n) _____.

Accepted Answer

A)  routine team
B)  production team
C)  advice team
D)  action team
E)  project team

Question 2

One of the primary reasons norms are enforced is to emphasize the group's important values and identity.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is an important aspect when creating a self-managed team?

Accepted Answer

A)  Lessen the authority and autonomy that is granted.
B)  Require participation to be outside normal working hour.
C)  Allow workers to simply do their own thing.
D)  Use some form of team compensation.
E)  Require voluntary-only membership.

Question 4

In the forming stage of group development,the leader should encourage members to work through their conflicts about tasks and goals.

Accepted Answer

A) True 
 B)False

Question 5

________ conflict is defined as interpersonal opposition based on personal dislike,disagreement,or differing styles.

Accepted Answer

A)  Competitive
B)  Personality
C)  Dysfunctional
D)  Communication
E)  Programmed

Question 6

A group is defined as two or more freely interacting individuals who share collective norms,share collective goals,and have a common identity.

Accepted Answer

A) True 
 B)False

Question 7

What is groupthink? Why does it occur? Describe a hypothetical situation in which it seems to be occurring.What should a manager do about it?

Accepted Answer

Groupthink is a cohesive group's blind u...

Question 8

Which of the following is not one of the five stages of team development?

Accepted Answer

A)  norming
B)  storming
C)  performing
D)  adjourning
E)  reforming

Question 9

______ is the conflict-handling style that both parties give up something to gain something.

Accepted Answer

A)  Avoiding
B)  Forcing
C)  Accommodating
D)  Collaborating
E)  Compromising

Question 10

Which of the following is not a disadvantage of larger groups?

Accepted Answer

A)  less satisfaction
B)  less commitment
C)  more turnover
D)  more division of labor
E)  more absenteeism

Question 11

Excessive conflict has little effect on organizational performance.

Accepted Answer

A) True 
 B)False

Question 12

Participating on virtual teams does not require individuals to be available for electronic communication 24 hours a day.

Accepted Answer

A) True 
 B)False

Question 13

Individuals are said to be cooperating when _____.

Accepted Answer

A)  they have reciprocal faith in others' intentions and behaviors
B)  they have a sense of togetherness and unity
C)  they have ceased to be competitive with one another and prefer harmony
D)  their motivation comes from a desire to please a supervisor or the seeking of a tangible reward
E)  their efforts are systematically integrated to achieve a collective objective

Question 14

A team composed of people from different departments who are pursuing a common objective is called a _____.

Accepted Answer

A)  quality circle
B)  problem-solving team
C)  virtual team
D)  cross-functional team
E)  workforce

Question 15

Group cohesion arises during the norming stage of team development.

Accepted Answer

A) True 
 B)False

Question 16

______ is designed to elicit different opinions without inciting people's personal feelings.

Accepted Answer

A)  Groupthink
B)  Storming
C)  Social loafing
D)  Programmed conflict
E)  Dysfunctional conflict

Question 17

Conflict is a process in which one party perceives that its interests are being opposed or negatively affected by another.

Accepted Answer

A) True 
 B)False

Question 18

Who are typical members of continuous improvement teams?

Accepted Answer

A)  volunteers or workers and supervisors
B)  contractors and vendors
C)  managers and agents representing competitors
D)  managers and outside suppliers
E)  customers and suppliers

Question 19

Invulnerability,stereotyping of opposition,rationalization,and illusion of unanimity are symptoms of the Abilene paradox.

Accepted Answer

A) True 
 B)False

Question 20

Why does teamwork matter? What results can it achieve?

Accepted Answer

Teamwork matters because it can support ...

Exam 13: Groups and Teams: Increasing Cooperation,reducing Conflict

A group is defined as two or more freely interacting individuals who share collective norms,share collective goals,and have a common identity.

Correct AnswerverifiedShow Answer

Which of the following is not a disadvantage of larger groups?

Correct AnswerverifiedShow Answer

______ is designed to elicit different opinions without inciting people's personal feelings.

Correct AnswerverifiedShow Answer

Group cohesion arises during the norming stage of team development.

Correct AnswerverifiedShow Answer

In the forming stage of group development,the leader should encourage members to work through their conflicts about tasks and goals.

Correct AnswerverifiedShow Answer

Excessive conflict has little effect on organizational performance.

Correct AnswerverifiedShow Answer

Which of the following is not one of the five stages of team development?

Correct AnswerverifiedShow Answer

Why does teamwork matter? What results can it achieve?

Correct AnswerverifiedTeamwork matters because it can support ...View AnswerShow Answer

______ is the conflict-handling style that both parties give up something to gain something.

Correct AnswerverifiedShow Answer

________ conflict is defined as interpersonal opposition based on personal dislike,disagreement,or differing styles.

Correct AnswerverifiedShow Answer

A team composed of people from different departments who are pursuing a common objective is called a _____.

Correct AnswerverifiedShow Answer

Conflict is a process in which one party perceives that its interests are being opposed or negatively affected by another.

Correct AnswerverifiedShow Answer

Who are typical members of continuous improvement teams?

Correct AnswerverifiedShow Answer

Which of the following is an important aspect when creating a self-managed team?

Correct AnswerverifiedShow Answer

Individuals are said to be cooperating when _____.

Correct AnswerverifiedShow Answer

What is groupthink? Why does it occur? Describe a hypothetical situation in which it seems to be occurring.What should a manager do about it?

Correct AnswerverifiedGroupthink is a cohesive group's blind u...View AnswerShow Answer

Invulnerability,stereotyping of opposition,rationalization,and illusion of unanimity are symptoms of the Abilene paradox.

Correct AnswerverifiedShow Answer

One of the primary reasons norms are enforced is to emphasize the group's important values and identity.

Correct AnswerverifiedShow Answer

Participating on virtual teams does not require individuals to be available for electronic communication 24 hours a day.

Correct AnswerverifiedShow Answer

A data processing group is an example of a(n) _____.

Correct AnswerverifiedShow Answer

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Teamwork matters because it can support ...
View Answer

Correct Answer
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Groupthink is a cohesive group's blind u...
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