Question 1

Reality shock among new employees typically occurs when:

Accepted Answer

A)   newcomers experience information overload as they enter the workplace.
B)   employers are unable or unwilling to live up to their promises.
C)   newcomers develop exaggerated expectations about the job.
D)   All of these typically lead to reality shock.
E)   They realize they will have to work in organizations until they retire.

Question 2

Organizational stories are most effective at communicating corporate culture when they describe real people and seem to represent true past events.

Accepted Answer

A) True 
 B)False

Question 3

Co-workers are important organizational socialization agents.

Accepted Answer

A) True 
 B)False

Question 4

Using attraction-selection-attrition (ASA)theory,explain how organizations tend to maintain and perpetuate their cultures.

Accepted Answer

This answer requires students to describ...

Question 5

During the role management stage of organizational socialization,employees are newcomers who test their pre-employment expectations with the perceived realities.

Accepted Answer

A) True 
 B)False

Question 6

How do founders and corporate leaders affect corporate culture?

Accepted Answer

A)   Transformational leaders develop or change the organization's culture.
B)   Founders and corporate leaders develop the systems and structures that support their personal values.
C)   Founders and corporate leaders are often visionaries who provide powerful role models for others to follow.
D)   Founders and corporate leaders strengthen or change corporate culture by applying change practices.
E)   All of these statements are correct.

Question 7

Organizational culture does which of the following?

Accepted Answer

A)   It is a powerful form of social control that influences employee decisions and behaviour.
B)   It is the social glue that bonds employees together and makes them feel part of the organization.
C)   It assists the sense-making process
D)   It does all of these things.
E)   It has no effect on employees.

Question 8

Which of the following is an artifact rather than a cultural content?

Accepted Answer

A)   Values
B)   Language
C)   Assumptions
D)   Beliefs
E)   Both language and assumptions are artifacts.

Question 9

Which of these statements about organizational stories is FALSE?

Accepted Answer

A)   Organizational stories are most effective at communicating organizational culture when employees believe the stories are true.
B)   Stories communicate organizational culture if they describe positive events, whereas they undermine organizational culture if they describe negative events.
C)   Organizational stories provide human realism to individual performance standards.
D)   Stories are most effective at communicating organizational culture when they describe real events with real people.
E)   Organizational stories communicate culture because they provide role models to demonstrate that organizational objectives are attainable.

Question 10

Organizational culture is best described as the basic pattern of shared:

Accepted Answer

A)   assumptions, beliefs and behaviours that subconsciously guide employee thoughts and actions.
B)   behaviours that employees enact to demonstrate their support for corporate goals.
C)   decisions routinely occurring throughout the organization that support corporate strategies.
D)   values and assumptions that directs everyone in the organization toward the "right way" of doing things.
E)   rituals and ceremonies that employees enact to consummate their relationship with the organization.

Question 11

Shared assumptions are easily uncovered by surveying employees.

Accepted Answer

A) True 
 B)False

Question 12

The integration strategy for combining corporate cultures usually creates conflict as employees from the acquired firm resist the cultural intrusions.

Accepted Answer

A) True 
 B)False

Question 13

One advantage of countercultures is that they:

Accepted Answer

A)   rarely exist in real organizations.
B)   maintain the organization's standards of performance and ethical behaviour.
C)   prevent organizations from developing a corporate culture.
D)   ensure that corporate mergers occur without any culture clashes.
E)   Countercultures never make organizations more effective.

Question 14

How do espoused values relate to the concept of organizational culture?

Accepted Answer

A)   Espoused values represent the shared assumptions within an organization's culture.
B)   Espoused values are what leaders and employees rely on to guide their decisions and behaviours.
C)   Espoused values are mainly used to decipher an organization's culture.
D)   Espoused values are the values that corporate leaders want others to believe guide the organization's decisions and actions.
E)   Espoused values are articulated mental models.

Question 15

The attraction-selection-attrition (ASA)theory explains why companies are able to attract,and select people who fit the culture,but later on have difficulty forcing them out.

Accepted Answer

A) True 
 B)False

Question 16

A ritual would include how visitors are greeted as they enter the company's offices.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following represents a type of vaccination by preparing job applicants for the more challenging and troublesome aspects of work life?

Accepted Answer

A)   Encounter stage of socialization
B)   Realistic job previews
C)   Anticipatory reality shock
D)   Cultural acclimatization
E)   Ritualistic job reviews

Question 18

According to the attraction-selection-attrition (ASA) theory,job applicants:

Accepted Answer

A)   are attracted to coworkers with similar values and assumptions.
B)   avoid employment in companies whose values seem incompatible with their own values.
C)   do not typically pay much heed to organizational values when applying for work.
D)   avoid other applicants if they are competing for the same jobs.
E)   are attracted to companies that are likely to provide them with the greatest rewards.

Question 19

Reward systems are artifacts.

Accepted Answer

A) True 
 B)False

Question 20

Organizational citizenship behaviours are more likely to prevail under relational than transactional psychological contracts.

Accepted Answer

A) True 
 B)False

Exam 14: Organizational Culture

Reward systems are artifacts.

Correct AnswerverifiedShow Answer

Which of the following is an artifact rather than a cultural content?

Correct AnswerverifiedShow Answer

Organizational culture does which of the following?

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Organizational stories are most effective at communicating corporate culture when they describe real people and seem to represent true past events.

Correct AnswerverifiedShow Answer

The integration strategy for combining corporate cultures usually creates conflict as employees from the acquired firm resist the cultural intrusions.

Correct AnswerverifiedShow Answer

How do espoused values relate to the concept of organizational culture?

Correct AnswerverifiedShow Answer

A ritual would include how visitors are greeted as they enter the company's offices.

Correct AnswerverifiedShow Answer

During the role management stage of organizational socialization,employees are newcomers who test their pre-employment expectations with the perceived realities.

Correct AnswerverifiedShow Answer

Reality shock among new employees typically occurs when:

Correct AnswerverifiedShow Answer

According to the attraction-selection-attrition (ASA) theory,job applicants:

Correct AnswerverifiedShow Answer

Using attraction-selection-attrition (ASA)theory,explain how organizations tend to maintain and perpetuate their cultures.

Correct AnswerverifiedThis answer requires students to describ...View AnswerShow Answer

One advantage of countercultures is that they:

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Which of these statements about organizational stories is FALSE?

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Which of the following represents a type of vaccination by preparing job applicants for the more challenging and troublesome aspects of work life?

Correct AnswerverifiedShow Answer

The attraction-selection-attrition (ASA)theory explains why companies are able to attract,and select people who fit the culture,but later on have difficulty forcing them out.

Correct AnswerverifiedShow Answer

Organizational culture is best described as the basic pattern of shared:

Correct AnswerverifiedShow Answer

Organizational citizenship behaviours are more likely to prevail under relational than transactional psychological contracts.

Correct AnswerverifiedShow Answer

How do founders and corporate leaders affect corporate culture?

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Shared assumptions are easily uncovered by surveying employees.

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Co-workers are important organizational socialization agents.

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This answer requires students to describ...
View Answer

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