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A marketing strategy ________.


A) specifies a target market and a related marketing mix
B) provides a focused but narrow picture of what a firm will do in some market
C) is a market-oriented, whole-company plan
D) includes two interrelated parts-product mix and product development
E) includes the marketing mix, but does not specify customers

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Scott Paper uses many intermediaries to reach its target markets; Citibank uses none.Which of the marketing mix variables is being considered here?


A) Penetration
B) Product
C) Promotion
D) Place
E) Price

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Personal selling,mass selling,and sales promotion are all included in the Promotion area of the marketing mix.

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The two parts of a marketing strategy are an attractive opportunity and a target market.

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The terms mass marketing and mass marketers mean the same thing.

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The Place decisions are concerned with getting the right product to the target market at the right time.

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Of the four types of opportunities firms can pursue,market penetration often appeals to marketers because ________.


A) it requires the creation of new products
B) it involves selling current products in familiar markets
C) it involves selling current products in unfamiliar markets
D) it doesn't require a more effective use of the marketing mix
E) it is guaranteed to succeed

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The marketing strategy planning process starts with a narrow look at a market,and becomes broader the closer the firm comes to developing a marketing mix.

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The single most important factor in screening possible marketing opportunities is the long-run trends facing the company.

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The customer equity concept


A) encourages a manager to consider both the costs and the revenue from a marketing strategy.
B) recognizes that customers are satisfied at a cost-and it is basically an estimate of a firm's future earnings.
C) applies even to firms that pursue several different strategies.
D) focuses on earnings as well as sales.
E) All of these are part of the customer equity concept.

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When it comes to choosing among different types of opportunities,most firms tend to be production-oriented and usually think first of diversification.

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Although the customer should be the target of all marketing efforts,customers are not part of a marketing mix.

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Dell,Inc.wants to offer customers televisions in addition to computers.This is a change in its _____________________ strategy.


A) Pricing
B) promotional
C) Personnel
D) Product
E) Placement

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A producer of frozen pasta dinners finds that its current target customers select among its frozen pasta dinners,going to a pizza restaurant,or staying home and eating an Italian sub sandwich.So the company set up a chain of pizza restaurants that also serve Italian sub sandwiches.This seems to be an effort at:


A) market development.
B) diversification.
C) market penetration.
D) product development.

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It's best to think of "breakthrough opportunities" as opportunities which ________.


A) appeal to the mass market
B) will quickly create a whole new industry of firms competing with similar marketing mixes
C) help innovators develop hard-to-copy marketing mixes
D) increase sales
E) will take profit to the highest level

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Customer lifetime value ________.


A) emphasizes a short-run approach to marketing management
B) is basically a historical measure of how profitable a firm has been in the past
C) applies to firms that target final consumers but not to firms that target business customers
D) will increase if a firm increases its market share with a particular strategy
E) considers what a customer purchases from a company over the lifetime of the relationship

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When a firm tries to increase sales by offering new or improved products to its present markets,this is called "product development."

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Differentiation often requires a firm to fine-tune its marketing mix to meet the specific needs of its target market(s).

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When AT&T advertises in THE WALL STREET JOURNAL that smartphones using its technology can make calls from more than 200 countries in the world,which market opportunity is AT&T pursuing?


A) Market penetration
B) Product development
C) Diversification
D) Market development

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The "four Ps" of the marketing mix are: People,Products,Price,and Promotion.

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