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Your CEO, Anika Bananga, is a black woman raised in Africa.While introducing Bananga to work associates, it would be most politically correct to say, "I would like you to meet Anika Bananga, our


A) African-American CEO,"
B) beautiful lady CEO."
C) CEO and first black person in this position."
D) CEO."

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D

A good diagnostic question to ask to size up the political climate within a firm is "Who gets heard, promoted, or passed over?"

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Which one of the following is recommended as an effective empowering practice?


A) Choosing work methods for group members
B) Separating work activities from organizational goals
C) Allowing group members to establish their own limits to empowerment
D) Providing ample information to workers

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D

The two types of personal power are


A) reward and coercive.
B) expert and referent
C) legitimate and expert.
D) legitimate and coercive.

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A study conducted in four different geographic locations of the same company indicated that empowerment decreased job satisfaction in the United States, but enhanced satisfaction in Mexico, Poland, and India.

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A problem noted with empowerment from a cost perspective is that after workers are empowered, more managers are needed.

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A study of empowerment in a firm with operations in the United States, Mexico, Poland, and India found that empowerment was negatively associated with job satisfaction among the workers in


A) India.
B) Poland.
C) Mexico.
D) the United States.

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According to consultant Tom Peters, the thank-you note is a powerful political tactic.

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Empowerment tends to work best when the empowered activities are


A) linked to the work goals of the organization.
B) part of the individual worker's weekly goals.
C) routine in nature.
D) performed individually rather than in teams.

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A frequently committed political blunder is to send an embarrassing e-mail message without thinking that it might be read by an unintended person.

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A major political blunder is to


A) participate in dress-down days.
B) accept the first offer from top management.
C) be tactless toward influential people.
D) agree with everything the boss says in a public forum.

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Hiring people with high integrity tends to increase politics in the office because people with integrity tend to be very ambitious.

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As the leader shares power with others, the leader's power


A) remains approximately the same.
B) increases.
C) multiplies in direct proportion to the number of people receiving a power share.
D) decreases.

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Being tactless toward influential people has become a career booster because so many managers invite honest feedback.

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False

Working on problems critical to the company's success helps provide the person with power.

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The organizational culture sets a limit to an executive's power.

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The higher a unit reports in the hierarchy, the


A) more power it acquires.
B) less dependent it is on organizational resources.
C) less likely it is to accrue opportunity power.
D) more likely it is to be the first to go during a downsizing.

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Self-leadership occurs when the group members choose their own leader.

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The devious political player will sometimes create a false catastrophe and then seek credit for having resolved the crisis.

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A recommended way of reducing disruptive politics within the work group is to


A) play favorites with the least political group members.
B) avoid favoritism.
C) threaten to stab in the back those who play politics excessively.
D) tightly control information on how rewards will be allocated.

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