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Exam 19: Sales and Operations Planning

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Question 1

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Order scheduling is the step in the aggregate operations planning process that immediately follows material requirements planning.

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Aggregation in sales and operations planning is by groups of customers on the supply side and by product families on the demand side of the firm's supply chain.

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In services, once the aggregate staffing level is determined, the focus is on short-term workforce and customer scheduling.

Matching the production rate to the order rate by hiring and laying off employees as the order rate varies is which of the following pure production planning strategies?

In an overview of the major operations planning activities in a typical logistics organization, which of the following activities most immediately follows aggregate sales and operations planning?

Using the cut-and-try method for aggregate operations planning, we can determine the production requirement in units of product.If the beginning inventory is 500 units, the demand forecast is 1,000, and the necessary safety stock is 10 percent of the demand forecast, which of the following is the production requirement?

Pricing for a service should primarily relate to the cost of providing the service and has little to do with capacity issues the service provider might face.

The objective of the aggregate operations plan is to ensure that the marketing and sales plans are realistic.

Costs incurred in hiring, training, and laying off personnel are considered relevant aggregate operations planning costs.

The main purpose of the aggregate production plan is to specify the optimal combination of workforce level and inventory on hand.

The aggregate operations planning variable "workforce level" refers to the number of workers needed to accomplish the planned production.

From an operational perspective, yield management is least effective under which of the following circumstances?

Using the cut-and-try method for aggregate operations planning, we can determine the production requirement in units of product.If the beginning inventory is 100 units, the demand forecast is 1,200, and the necessary safety stock is 20 percent of the demand forecast, which of the following is the production requirement?

The master production schedule is a crucial input into the aggregate operations plan.

The increasing complexity of modern operations management has made simple cut-and-try charting and graphical methods formerly used to develop aggregate operations plans impractical and obsolete.

Which of the following methods discussed in the text requires generating several alternative aggregate plans?

Maintaining a stable workforce working at a constant output rate while shortages and surpluses are absorbed by fluctuating inventory levels, order backlogs, and allowing lost sales is which of the following production planning strategies?

In conducting aggregate operations planning, there are a number of required inputs.Which of the following inputs are considered internal to the firm?

Accurate medium-range planning increases the likelihood of operating within the limits of a budget.

From an operational perspective, yield management is least effective under which of the following circumstances?