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Which of the following is not a behavior that research found in the employees' schemata of good leaders?


A) Telling people they had done well
B) Setting specific goals for the group
C) Maintaining definite standards for performance
D) Letting other group members make decisions
E) Using an autocratic approach

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The stages of perception, in order, are selective attention/comprehension, encoding and simplification, storage and retention, and retrieval and response.

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The outer layer of the diversity wheel is that of organizational dimensions.

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Joe, a marketing major, believes that Mary is probably better at math than he is because she is a finance major. This is an example of a stereotype.

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Whites will continue to constitute the majority among U.S. racial groups through 2050.

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About what percent of the labor force holds a college degree?


A) 5%
B) 15%
C) 35%
D) 50%
E) 75%

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Affirmative action plans:


A) Are always mandated through legal processes
B) Include quotas
C) Can negatively affect women and minorities
D) Require organizations to hire unqualified people
E) Have failed to create opportunities for women and minorities

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Causal attributions are the suspected or inferred causes of behavior.

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Identify the five "generations" that are in, or about to enter, the U.S. labor force. Give the birth years each generation represents, and discuss the broad traits of each. Give an example of an age-related conflict in values or traits from your own experience.

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Table 4.1 summarizes the generational di...

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Kelley hypothesized that people make causal attributions by observing:


A) External and internal factors
B) Consensus, distinctiveness, and consistency
C) Effort and ability
D) Implicit and explicit factors
E) Stereotypes

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A(n) ______ is an individual's set of beliefs about the characteristics of a group.


A) Implicit cognition
B) Stereotype
C) Negativity bias
D) Attribution
E) Memory

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Janelle, one of Abdul's employees, has performed poorly on many aspects of her job since she was hired four months ago. This is likely to be attributed to:


A) Internal causes
B) External causes
C) Self-serving bias
D) Fundamental bias
E) Nothing; there is not enough information

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Kelley identified three dimensions of behavior that people observe when making attributions: consensus, distinctiveness, and consistency.

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Implicit cognition represents our events, semantic, and person memories.

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The fundamental attribution bias says that we tend to overattribute others' behaviors to _________ factors.


A) Situational
B) External
C) Environmental
D) Personal
E) Self-serving

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Sharon observes her co-worker, Robert, being rude to a newcomer. She has seen this behavior in Robert whenever the company brings in new people. She decides that Robert is being a bully and asks him to stop. Which of the following stages of information processing has Sharon just undergone?


A) Selective attention/comprehension
B) Encoding and simplification
C) Storage and retention
D) Retrieval and response
E) Implicit cognition

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Which of the following statements about the progress of women in the workplace is false?


A) Women earned the majority of master's degrees from 2006 through 2012
B) Women earned the majority of bachelor's degrees from 2006 through 2012
C) Women's participation on boards of directors of Fortune 500 firms decreased between 1995 and 2013
D) In 2010, women represented about 19 percent of college presidents
E) In 2013, about 30 percent of federal courts of appeals and U.S. district court judges were women

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Explain Kelley's model of attributions, making sure to discuss both the dimensions of behaviors and the types of attributions people can make.

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Harold Kelley attempted to pinpoint spec...

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Joyce finds that the members of the project team to which she has been assigned in her management class are all athletes on the college's football and basketball teams. She immediately considers dropping the class because she thinks her experience with that team will be negative. Joyce is likely to be reacting to a:


A) Negativity bias
B) Stereotype
C) Self-serving bias
D) Semantic memory
E) Fundamental attribution bias

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Encoding information into schemata allows us to simplify input into our senses.

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