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Figure 2-4 Figure 2-4   -In Figure 2-4,SBUs found in quadrant D would be called A)  cash cows. B)  stars. C)  question marks. D)  dogs. E)  hedgehogs. -In Figure 2-4,SBUs found in quadrant D would be called


A) cash cows.
B) stars.
C) question marks.
D) dogs.
E) hedgehogs.

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What is an organization's mission? What are some elements of a well-written mission statement?

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By understanding its core values,an orga...

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The key role of marketing includes


A) supporting the board of directors.
B) operating at the corporate level.
C) looking outward by listening to customers.
D) managing executives.
E) delivering strategic business decisions.

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To move an SBU from its current position on a BCG business portfolio analysis,a manager should concentrate mostly on


A) influencing the relative market share.
B) enhancing employee motivation to move a low-valued SBU to a higher one.
C) adding a variety of new SBUs that will force out older ones.
D) influencing the market growth rate.
E) simplifying its offerings by removing features.

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What is a cross-functional team and how is it used?

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When developing marketing programs for n...

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Several years ago,Black & Decker purchased General Electric's small appliances product line.Black & Decker purchased the line because it needed the cash generated from a product line that had a dominant market share in the slow-growth small appliance industry.GE's small appliances product line is most likely a __________ for Black & Decker.


A) dog
B) cash cow
C) question mark
D) star
E) hedgehog

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Regarding goals and objectives,which of the following statements would be most accurate?


A) Objectives convert an organization's mission and business into long- and short-term performance targets.
B) Goals and objectives are actually the detailed day-to-day activities necessary to implement a marketing program.
C) A company's goals and objectives are often worthy in intent, but unrealistic in practice because they are never accomplished during the specified time period.
D) Goal-setting only applies to business firms; nonprofit organizations typically do not set goals because they don't earn a profit.
E) The terms goal and objective should not be used interchangeably. Goals are philosophical while objectives are performance-based.

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Alex has just completed measuring the results of her firm's product performance.Her next step will be to


A) do a profitability analysis.
B) take necessary corrective actions.
C) bring these to the marketing auditor.
D) proceed regardless of deviations from original plans.
E) compare the results against the goals specified in the marketing plan.

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In the context of organizational direction,the term business refers to


A) the daily operational decisions that must be implemented for an organization to remain viable.
B) exchange transactions between seller and buyer in order for the seller to make sales and earn profits.
C) the clear, broad, underlying industry or market sector of an organization's offering.
D) an organization that develops an offering.
E) the objectives of a firm and the strategies and tactics that will allow it to achieve them.

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The primary purpose of a marketing metric is to


A) assign qualitative values to quantitative data.
B) allow the sharing of information across product lines.
C) measure the quantitative value of a marketing activity.
D) forecast potential product/service opportunities over a period of five years.
E) provide a numerically precise measurement of management judgment for an industry's growth.

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Figure 2-3b Figure 2-3b   -According to Figure 2-3b,which of the following SBUs has the YTD revenue compared to its target? A)  Hardware B)  Electronics C)  Software D)  Peripherals E)  Grand Total -According to Figure 2-3b,which of the following SBUs has the YTD revenue compared to its target?


A) Hardware
B) Electronics
C) Software
D) Peripherals
E) Grand Total

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An organization's employees,shareholders,board of directors,suppliers,distributors,creditors,unions,government,local communities,and customers are referred to as its


A) stakeholders.
B) stockholders.
C) competitors.
D) target audience.
E) organizational community.

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One of the most recognized approaches to business portfolio analysis is the Boston Consulting Group's growth-share matrix.Describe this tool and the four quadrants of the matrix.

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The BCG business portfolio analysis requ...

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Which of the following is not an example of an industry?


A) the computer industry
B) the automobile industry
C) the landscaping industry
D) the government industry
E) the cable television industry

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The organizational foundation sets the __________ of organizations,the organization direction sets the __________,and organizational strategies are concerned with the __________.


A) when; why; what
B) why; what; how
C) what; how; why
D) what; where; how
E) how; where; what

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In 25 words or less,write a mission statement for a local community college.

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By understanding its core values,an orga...

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An organization uses the strategic marketing process to answer all of the following questions except which?


A) "How do our results compare with our plans?"
B) "How do we allocate our resources to get where we want to go?"
C) "Where do we want to go?"
D) "Do deviations require new plans?"
E) "How do we convert our plans into actions?"

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Market share is the ratio of sales revenue of the firm to the total sales revenue of all __________,including the firm itself.


A) firms in the industry
B) firms in the competitive set
C) firms in the WTO
D) product groupings
E) domestic firms in a country

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The marketing strategy to sell current products to new markets is referred to as


A) market penetration.
B) market infiltration.
C) market development.
D) product development.
E) diversification.

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Figure 2-10 Figure 2-10   -Figure 2-10 is known as a ________,which is helpful for scheduling activities when some must be completed before others can begin. A)  market-product grid B)  project schedule C)  Plan-A-Gram D)  Gantt chart E)  sales response function -Figure 2-10 is known as a ________,which is helpful for scheduling activities when some must be completed before others can begin.


A) market-product grid
B) project schedule
C) Plan-A-Gram
D) Gantt chart
E) sales response function

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