Correct Answer
verified
True/False
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) verbally stating the anger.
B) knowing the difference between venting and acknowledging anger.
C) refusing to attack each other.
D) uncovering the source of your anger.
E) All of the answers are correct.
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) Emotions hinder good decision making.
B) Emotions affect the human body.
C) Emotions affect people's thinking.
D) Emotions can be controlled.
E) Emotions should be expressed at work.
Correct Answer
verified
True/False
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) a dysfunctional expression of emotion.
B) venting.
C) attacking your conflict partner.
D) an X-Y-Z statement.
E) a TRIP metaphor.
Correct Answer
verified
Multiple Choice
A) Anger
B) Sadness
C) Fear
D) Revenge
E) Contempt
Correct Answer
verified
Multiple Choice
A) Men; women
B) Women; men
C) Parents; children
D) Employers; employees
E) Teachers; students
Correct Answer
verified
Multiple Choice
A) Emotions should not be expressed at work.
B) Emotions hinder good decision making.
C) Emotions should be saved for "later."
D) Emotions can be managed.
E) Only women are emotional.
Correct Answer
verified
Multiple Choice
A) Unexpressed conflict
B) Moderately expressed conflict
C) Unrestrained conflict
D) Venting
E) Revenge
Correct Answer
verified
Multiple Choice
A) Conflict is avoided if emotional arousal is high.
B) Emotional events always trigger unfamiliar patterns of responses during conflict.
C) Emotional behavior during conflict is unaffected by individual behavior.
D) Maturity mediates strong emotion during conflict.
E) The intensity of emotion remains constant through the conflict process.
Correct Answer
verified
True/False
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) seeking revenge.
B) righting a wrong.
C) setting boundaries.
D) giving her a wake-up call.
E) being selfish.
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) People should direct their anger inward rather than outward.
B) People should completely suppress their anger in public.
C) People should work to find the stimulus for their anger.
D) People should recognize that venting is the same as acknowledging anger.
E) People should nonverbally express their anger.
Correct Answer
verified
Multiple Choice
A) a burden on others.
B) distorted emotional expression.
C) depression.
D) little to no conflict.
E) increased emotional intelligence.
Correct Answer
verified
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