Filters
Question type

Study Flashcards

Feelings rise from a generalized state of arousal we call emotion.

Correct Answer

verifed

verified

Fractionation increases the intensity of emotions in conflicts by focusing attention on the sizing of disputes.

Correct Answer

verifed

verified

Your text recommends showing and sharing all your emotions,no matter how intense they are,because you will let the other person know how important a subject is to you.

Correct Answer

verifed

verified

One important part of expressing anger in a responsible manner is:


A) verbally stating the anger.
B) knowing the difference between venting and acknowledging anger.
C) refusing to attack each other.
D) uncovering the source of your anger.
E) All of the answers are correct.

Correct Answer

verifed

verified

Your authors contend that conflict always occurs on the emotional dimension.

Correct Answer

verifed

verified

Which of the following is a misconception of emotion in conflict?


A) Emotions hinder good decision making.
B) Emotions affect the human body.
C) Emotions affect people's thinking.
D) Emotions can be controlled.
E) Emotions should be expressed at work.

Correct Answer

verifed

verified

Relationships are defined by the kind of emotion expressed.

Correct Answer

verifed

verified

Fear and anxiety often influence our choices in conflict management

Correct Answer

verifed

verified

True

"When you tease me in front of our friends,I feel embarrassed" is an example of:


A) a dysfunctional expression of emotion.
B) venting.
C) attacking your conflict partner.
D) an X-Y-Z statement.
E) a TRIP metaphor.

Correct Answer

verifed

verified

Which emotion has been termed the "moral" emotion?


A) Anger
B) Sadness
C) Fear
D) Revenge
E) Contempt

Correct Answer

verifed

verified

_____ are more likely than _____ to cover up anger.


A) Men; women
B) Women; men
C) Parents; children
D) Employers; employees
E) Teachers; students

Correct Answer

verifed

verified

Which of the following statements is true?


A) Emotions should not be expressed at work.
B) Emotions hinder good decision making.
C) Emotions should be saved for "later."
D) Emotions can be managed.
E) Only women are emotional.

Correct Answer

verifed

verified

D

During a lengthy divorce and custody dispute,Patrick started calling his soon-to-be ex-wife terrible names in front of their children and her friends.In response,Becky called Patrick's employer and told him that Patrick is a terrible person.Events such as these went on for months.These behaviors wrecked the couple's chance for collaboration because each person was operating on which part of the "intensity continuum"?


A) Unexpressed conflict
B) Moderately expressed conflict
C) Unrestrained conflict
D) Venting
E) Revenge

Correct Answer

verifed

verified

Which of the following statements is true of how emotion functions in conflict?


A) Conflict is avoided if emotional arousal is high.
B) Emotional events always trigger unfamiliar patterns of responses during conflict.
C) Emotional behavior during conflict is unaffected by individual behavior.
D) Maturity mediates strong emotion during conflict.
E) The intensity of emotion remains constant through the conflict process.

Correct Answer

verifed

verified

D

Experiencing and expressing positive emotions (joy,contentment,etc.)can lead to empathy and compassion,which ultimately help a person manage conflict.

Correct Answer

verifed

verified

Because anger is such a negative emotion,you should never express it.

Correct Answer

verifed

verified

Lori traditionally hosted Thanksgiving dinner at her house for 10-15 relatives.Rarely did the guests help her with dinner,clean up,or even say,"Thank you." This went on for so long that she resented hosting the dinner.This year she assigned each person to bring a dish or do a particular task.A few guests opted out,but the remainder came to dinner,and everyone (including Lori) had a good time.Lori's anger served the important function of:


A) seeking revenge.
B) righting a wrong.
C) setting boundaries.
D) giving her a wake-up call.
E) being selfish.

Correct Answer

verifed

verified

Intensity of emotion seldom varies through the conflict process.

Correct Answer

verifed

verified

Which of the following is a guideline for responsible expression of anger?


A) People should direct their anger inward rather than outward.
B) People should completely suppress their anger in public.
C) People should work to find the stimulus for their anger.
D) People should recognize that venting is the same as acknowledging anger.
E) People should nonverbally express their anger.

Correct Answer

verifed

verified

Too little sadness can result in:


A) a burden on others.
B) distorted emotional expression.
C) depression.
D) little to no conflict.
E) increased emotional intelligence.

Correct Answer

verifed

verified

Showing 1 - 20 of 23

Related Exams

Show Answer