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Exam 9: Knowledge Management and E-Learning

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Question 31

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Which of the following knowledge management strategies should be used with redundant information?

A) develop plans to experiment with and invest in this information
B) systematically collect and organize, making it widely available throughout the organization
C) delete information from the system
D) automate collection and archiving to achieve cost-effectiveness

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Question 32

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Increasing Internet bandwidth has led to synchronous e-learning events no longer being limited to specially constructed interactive video classrooms and networks.

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Question 33

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How do simulations help in making an e-learning program successful?

Which of the following statements is true of document management systems?

Social capital is stored electronically and includes knowledge stored as documentation about business processes, policies, research, and trade secrets.

Self-paced learning programs are especially useful for gaining structural knowledge, such as how to use the company's enterprise resource planning.

Which of the following knowledge management strategies should be used with operational information?

Explicit knowledge can be documented and codified, whereas tacit knowledge encompasses insights, judgment, creative processes, and wisdom that come from learning through several trials and errors.

Which of the following assets is a part of social capital?

The first step involved in knowledge management is to share, organize, and value the knowledge.

What are the various technology and content hurdles faced in knowledge management?

Computer programmers are highly essential to the process of developing interactive learning objects in e-learning programs.

How is explicit knowledge different from tacit knowledge?

________ is a mentoring strategy in which a new employee works side-by-side for a few weeks or months with one who is leaving, allowing the veteran to impart knowledge in the context of the actual work.

The person in an e-learning program who knows just what should be included in the course and possesses the content expertise is known as a(n) ________.

What are expert location systems?

________ is a part of the XML family of standards that is used to describe online resources and their properties for the semantic web.

Which of the following instructional technologies enables synchronous interaction in e-learning?

________ tends to be ingrained in a person's mind and often the person may not realize that he possesses it.

With the help of ________, a person can make corrections and store a record when the digital version of a document is displayed on a screen for a human viewer which the software is unable to decipher.