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The first step in the typical process of organizational innovation is __________.

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Which of the following statements about shared meanings in organizations is NOT correct?


A) What you see as an outside observer may or may not be what organizational members see.
B) Through interaction with one another,and as reinforced by the rest of the organization,workers may infuse a larger shared meaning - or sense of broader purpose - into their tasks.
C) Organizational members refrain from linking their actions to values and unstated assumptions.
D) Organizational culture is a "shared" set of meanings and perceptions.
E) In most firms employees create and learn a deeper aspect of their culture.

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The means by which creative ideas find their way into everyday practice is called __________.


A) reengineering
B) development
C) innovation
D) modernization
E) integration

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In the context of internal integration,three important aspects of working together are: (a)deciding who is a member and who is not; (b)developing a formal agreement that specifies acceptable and unacceptable behavior; and (c)getting friends and enemies to collaborate with one another.

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Communications by Wall Street firms and employees are restricted by intensely detailed regulatory guidelines that present a challenge for individual employees who wish to promote themselves using social media tools.

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Three important levels of cultural analysis in organizations are: observable culture,shared values,and common cultural assumptions.

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__________ is a condition where dominant cultural patterns are inconsistent with new emerging innovations.


A) Exploitation
B) Organizational cultural lag
C) Exploration
D) Subcultures
E) Process innovation

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The issues concerned with __________ are tasks to be accomplished,methods used to achieve the goals,and methods of coping with success and failure.


A) structural adaptation
B) strategic adaptation
C) internal integration
D) institutional integration
E) external adaptation

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Internal integration deals with the creation of a collective identity and with finding ways of matching methods of working and living together.

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Smaller firms often have a single dominant culture with a universal set of shared actions,values,and beliefs.

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Refining an existing product to make it more saleable in a new market is an example of exploration.

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By linking values and actions,the organization taps into some of the strongest and deepest realms of the individual.

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Three important levels of cultural analysis in organizations are __________.


A) unobservable culture,role models,and shared mission
B) implicit culture,shared values,and common experiences
C) shared objectives,shared values,and shared mission
D) observable culture,shared values,and common assumptions
E) explicit culture,implicit culture,and common assumptions

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In the context of the three important levels of cultural analysis in organizations,the first level concerns __________,or "the way we do things around here."


A) shared values
B) common assumptions
C) implicit culture
D) observable culture
E) shared mission

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Cultural differences can have a major impact on the performance of organizations and the quality of work life experienced by their members.

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The __________ culture includes the unique stories,ceremonies,and corporate rituals that make up the history of the firm or a group within it.


A) latent
B) shared
C) common
D) observable
E) implicit

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Most larger organizations contain several subcultures as well as one or more countercultures.

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It is common for Japanese workers and managers to start their workdays together with group exercises and singing of the "company song." Together,the exercises and songs form a __________.


A) rite
B) ritual
C) cultural symbol
D) saga
E) routine

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__________ are embellished heroic accounts of the story of the founding of an organization that are found at the deepest layer of cultural analysis.

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The term shared in cultural analysis implies that the group is a whole.

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