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Coke, Diet Coke, Cherry Coke, Coke Zero, and Coke with Lime constitute Coca-Cola's ______ of soft drinks.


A) distribution strategy
B) product mix
C) product line
D) product cluster

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The assortment of cereals manufactured under the Kellogg's name, such as Corn Flakes and Raisin Bran, constitutes the company's product line.

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The activities involved with the actual movement of goods from the producer to the user are part of the ______.


A) product strategy
B) channels of distribution
C) atmospherics
D) physical distribution

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Because of their size, startup manufacturers are almost always forced to use the services of marketing intermediaries.

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Since potential customers are unaware of a product during its introductory stage, initial promotion concentrates on ______.


A) informing the market about the item and explaining its features, uses, and benefits
B) reducing the size of an available market through selective advertising
C) word-of-mouth referrals
D) communicating new uses for the product

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Define 'marketing intermediary' and explain its importance to an organization.

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A marketing intermediary, also called a ...

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The appropriate distribution, promotion, and pricing strategies are essentially the same for most business and consumer products.

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______ is often preferred in the marketing of relatively expensive, complex products that may require demonstrations.


A) Direct distribution
B) Market intermediary
C) Physical distribution
D) Wholesaling

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Retailers can be divided into two categories: ______ and ______.


A) direct-response retailing and direct selling
B) store retailers and nonstore retailers
C) Internet retailing and store retailers
D) automatic and mechanizing

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Provide examples of each of the following consumer products: convenience, shopping, and specialty.

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Convenience products include items such ...

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Describe the three levels of brand loyalty.

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Brand recognition is brand acceptance st...

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Lands' End and other catalogue retailers are classified as nonstore, direct sellers of goods.

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The first step in developing a competitive retailing strategy is to ______.


A) decide on general product categories
B) decide on the best location
C) identify a target market
D) identify the necessary level of customer service

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The actual movement of products from producers to consumers or business users is known as the distribution channel.

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Discuss the importance of brand loyalty and brand equity.

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Brand loyalty and equity reflect the deg...

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Which of the following is a benefit of family branding?


A) Each product within the line is given a different name.
B) It builds competition within the firm.
C) Each brand markets to a unique target market.
D) When a new product is introduced, consumers and retailers recognize the brand name.

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Technological changes can compress the life cycle of products.

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The first step towards developing a retail strategy is to select a pricing strategy in order to avoid making loss.

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Marketing intermediaries include ______.


A) manufacturers and agents
B) retailers and customers
C) producers and service providers
D) wholesalers and retailers

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Travis wants to replace his old mattress with a new soft-foam mattress, and has spent almost a week researching different brands and prices. When he's ready to buy, Travis will be purchasing a(n) ______ product.


A) convenience
B) shopping
C) specialty
D) accessory

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