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Exam 6: Managing for Business Success

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Question 31

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COO stands for Chief Organization Officer.

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Question 32

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The traditional planning process begins at the _____ level of an organization.

A) motivational
B) grassroots
C) top
D) operational

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Question 33

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If you're asking yourself, "What can I do to get my life back in order" you're probably dealing with which step in the sixstep approach to problem solving

If there is a difference between actual performance and standard performance, the reason is:

Which of the following is not one of the four primary functions of management

Identifying the problem that you want to work on is part of the five-step control process.

There are more people at the middle level of the organization than at the bottom level.

Describe the skills needed at various levels of management.

_____ skills, though developed through job training and work experience, are generally acquired during the course of your formal education.

The ability to reason abstractly and analyze complex situations depends on conceptual skills.

The first step to take in the control process is to:

Some technologies, including voice mail and e-mail, have actually _____ work loads.

When you're hired for your first job, it's usually because of your _____ skills.

More involved in day-to-day operations than in planning, _____ supervise employees and coordinate their activities to ensure consistent companywide work.

The statement "The company forecasts sales of $20,000 and profit of $2,000 for the first 12 months of operations" is best characterized as a _____.

Why are communication skills critical to success in an organization?

Managers who've developed a laissez-faire leadership style tend to make decisions without soliciting input from subordinates.

The vertical connecting lines in the organization chart show the firm's span of control.

Showing who reports to whom, an organization's _____ describes the authority relationships among people working at different levels.

CocaCola's stated _____, which promote leadership, collaboration, integrity, accountability, passion, diversity and quality, tell employees exactly what behaviors are acceptable.