Question 1

The reflective thinking model is based on the _____ method.

Accepted Answer

A)   psychosocial
B)   scientific
C)   spatial
D)   biological

Question 2

A transformational leader influences the group by _____.

Accepted Answer

A)   providing a structure to help the group accomplish critical thinking
B)   giving the group a new vision or energizing its culture
C)   using democratic leadership style
D)   understanding the leadership style that is appropriate for the given situation B

Question 3

The ability to influence the behavior of others through communication is the definition of _____.

Accepted Answer

A)   power
B)   control
C)   leadership
D)   groupthink

Question 4

Which of the following is TRUE of authoritarian leaders?

Accepted Answer

A)   Authoritarian leaders direct and control others.
B)   Authoritarian leaders solicit input from others and seek to lead by involving othersIn the decisions.
C)   Authoritarian leaders intentionally influence others only when asked or directedBy others to lead.
D)   Authoritarian leaders are also democratic leaders.

Question 5

A process leader will demonstrate "people skills."

Accepted Answer

A) True 
 B)False

Question 6

Nominal group technique is a form of _____.

Accepted Answer

The answer of Nominal group technique is a form of...

Question 7

During a recent meeting, group members shared in a give-and-take discussion and were responsive to the comments of others in the group. This type of discussion can be said to constitute _____.

Accepted Answer

A)   structure
B)   reflective thinking
C)   interaction
D)   evaluation

Question 8

Effective group members tend to ignore areas of agreement.

Accepted Answer

A) True 
 B)False

Question 9

Most meetings have one or more of the following three goals: (1) giving information, (2) discussing information, and (3) taking action.

Accepted Answer

A) True 
 B)False

Question 10

Discuss the role of "I" messages and "you" messages in a group situation.

Accepted Answer

Metadiscussion phrases like these come i...

Question 11

_____ is an agreement arrived at by a group through interaction in which all members of the group agree to support the decision.

Accepted Answer

Consensus

Question 12

Briefly define the difference between authoritarian, democratic, and laissez-faire leadership styles.

Accepted Answer

Authoritarian leaders dominate the group...

Question 13

It is usually better to spend time discussing which solutions you prefer before you analyze a problem.

Accepted Answer

A) True 
 B)False

Question 14

Zack was elected by his group to be the leader. During the group meetings, he did not recommend any procedures for discussing decisions, he did not volunteer any information, and he only did what he was asked to do specifically. What leadership style was Zack using?

Accepted Answer

A)   Democratic
B)   Laissez faire
C)   Authoritarian
D)   Participative

Question 15

What is the reflective thinking method? Identify the steps used in the method, and the techniques that can be useful in each step.

Accepted Answer

The reflective thinking method is a way of structuring problem solving to manage uncertainty and to ensure that key functions are accomplished during group discussion. The steps involved are (1) to identify and define the problem. Techniques for this step include phrasing the problem as a policy question and using the journalist's six questions to help define the issues.
 (2) Analyze the problem to break it down into smaller pieces. Techniques include the use of force field analysis to identify driving and restraining forces, and the development of clear criteria to help in the evaluation of solutions.
 (3) Generate creative solutions by using brainstorming, silent brainstorming, or electronic brainstorming. 
(4) Select the best solution by using ranking, ratings, majority vote or expert decision. Reach consensus by remaining focused on the goal, listening, and promoting open and honest dialogue that requires input from all members.
 (5) Take action by developing a clear action plan and making a written list of who should do what.

Question 16

A transformational leader provides the group with a new vision.

Accepted Answer

A) True 
 B)False

Question 17

Which approach to leadership assumes that leaders are born, not made?

Accepted Answer

A)   Trait approach
B)   Functional approach
C)   Styles approach
D)   Situational approach

Question 18

Jake's communication teacher had just assigned groups for a problem-solving discussion project. After briefly introducing themselves, Jake's group quickly began talking over the topic they would select. Charise suggested, "Let's just discuss alcohol abuse on campus; there's lots of information available, and we all know someone it applies to." Jeremy piped in, "Yes, let's do it. Why waste time haggling over topics? Let's just get on with it." Jake replied, "Why don't we hold off deciding until we think of some additional topics. That way, we'll have several to choose from and we can compare them." Which function is Jake suggesting for his group?

Accepted Answer

A)   Identify a clear goal
B)   Gather and use information effectively
C)   Develop options
D)   Develop a results-driven structure

Question 19

The number of people who must be present at a meeting in order to conduct business is called a _____.

Accepted Answer

The answer of The number of people who must be...

Question 20

Groups that are organized around the action steps needed to achieve their goals are _____.

Accepted Answer

A)   vigilant
B)   functional
C)   laissez-faire
D)   results-driven

Exam 10: Enhancing Group and Team Performance

The reflective thinking model is based on the _____ method.

Correct Answer
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A transformational leader influences the group by _____.

Correct Answer
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B

The ability to influence the behavior of others through communication is the definition of _____.

Correct Answer
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Which of the following is TRUE of authoritarian leaders?

Correct Answer
verified

A process leader will demonstrate "people skills."

Correct Answer
verified

Nominal group technique is a form of _____.

Correct Answer
verified

During a recent meeting, group members shared in a give-and-take discussion and were responsive to the comments of others in the group. This type of discussion can be said to constitute _____.

Correct Answer
verified

Effective group members tend to ignore areas of agreement.

Correct Answer
verified

Most meetings have one or more of the following three goals: (1) giving information, (2) discussing information, and (3) taking action.

Correct Answer
verified

Discuss the role of "I" messages and "you" messages in a group situation.

Correct Answer
verified
Metadiscussion phrases like these come i...
View Answer

_____ is an agreement arrived at by a group through interaction in which all members of the group agree to support the decision.

Correct Answer
verified
Consensus

Briefly define the difference between authoritarian, democratic, and laissez-faire leadership styles.

Correct Answer
verified
Authoritarian leaders dominate the group...
View Answer

It is usually better to spend time discussing which solutions you prefer before you analyze a problem.

Correct Answer
verified

Zack was elected by his group to be the leader. During the group meetings, he did not recommend any procedures for discussing decisions, he did not volunteer any information, and he only did what he was asked to do specifically. What leadership style was Zack using?

Correct Answer
verified

What is the reflective thinking method? Identify the steps used in the method, and the techniques that can be useful in each step.

A transformational leader provides the group with a new vision.

Correct Answer
verified

Which approach to leadership assumes that leaders are born, not made?

Correct Answer
verified

Correct Answer
verified

The number of people who must be present at a meeting in order to conduct business is called a _____.

Correct Answer
verified

Groups that are organized around the action steps needed to achieve their goals are _____.

Correct Answer
verified

Exam 10: Enhancing Group and Team Performance

The reflective thinking model is based on the _____ method.

Correct AnswerverifiedShow Answer

A transformational leader influences the group by _____.

Correct AnswerverifiedB

The ability to influence the behavior of others through communication is the definition of _____.

Correct AnswerverifiedShow Answer

Which of the following is TRUE of authoritarian leaders?

Correct AnswerverifiedShow Answer

A process leader will demonstrate "people skills."

Correct AnswerverifiedShow Answer

Nominal group technique is a form of _____.

Correct AnswerverifiedShow Answer

During a recent meeting, group members shared in a give-and-take discussion and were responsive to the comments of others in the group. This type of discussion can be said to constitute _____.

Correct AnswerverifiedShow Answer

Effective group members tend to ignore areas of agreement.

Correct AnswerverifiedShow Answer

Most meetings have one or more of the following three goals: (1) giving information, (2) discussing information, and (3) taking action.

Correct AnswerverifiedShow Answer

Discuss the role of "I" messages and "you" messages in a group situation.

Correct AnswerverifiedMetadiscussion phrases like these come i...View AnswerShow Answer

_____ is an agreement arrived at by a group through interaction in which all members of the group agree to support the decision.

Correct AnswerverifiedConsensus

Briefly define the difference between authoritarian, democratic, and laissez-faire leadership styles.

Correct AnswerverifiedAuthoritarian leaders dominate the group...View AnswerShow Answer

It is usually better to spend time discussing which solutions you prefer before you analyze a problem.

Correct AnswerverifiedShow Answer

Zack was elected by his group to be the leader. During the group meetings, he did not recommend any procedures for discussing decisions, he did not volunteer any information, and he only did what he was asked to do specifically. What leadership style was Zack using?

Correct AnswerverifiedShow Answer

What is the reflective thinking method? Identify the steps used in the method, and the techniques that can be useful in each step.

A transformational leader provides the group with a new vision.

Correct AnswerverifiedShow Answer

Which approach to leadership assumes that leaders are born, not made?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The number of people who must be present at a meeting in order to conduct business is called a _____.

Correct AnswerverifiedShow Answer

Groups that are organized around the action steps needed to achieve their goals are _____.

Correct AnswerverifiedShow Answer

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B

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Metadiscussion phrases like these come i...
View Answer

Correct Answer
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Consensus

Correct Answer
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Authoritarian leaders dominate the group...
View Answer

Correct Answer
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Correct Answer
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