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is defined as any purposeful communication that deceives,manipulates,or conceals facts in order to create a false impression.


A) Stealing
B) Lying
C) Fraud
D) Misappropriation
E) Accounting fraud

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A company can be sued for discrimination if it


A) hires minorities.
B) maintains reasonable minority standards.
C) discharges a minority individual,but has a just cause for doing so.
D) uses age as a hiring or firing criterion.
E) has more men than women on staff.

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D

The Age Discrimination in Employment Act specifically outlaws hiring practices that discriminate against people


A) who are under the age of 18.
B) who are between 16 and 20.
C) who are between 39-69.
D) who are past retirement age.
E) who are younger than 18 and older than 49.

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Abusive or intimidating behavior is the most common ethical problem for employees.Which of the following is not related to this concept?


A) Physical threats
B) False accusations
C) Being annoying
D) Profanity
E) Performance probation

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are used to obtain or retain business and are not generally considered illegal in the U.S.


A) Facilitation payments
B) Bribes
C) Gifts
D) Coercive techniques
E) Threats

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Concerns involving copyright infringement on books,movies and music,and other illegally produced goods relate to which type of ethical issue?


A) Conflict of interest
B) Honesty
C) Communications
D) Discrimination
E) Intellectual property rights

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Optimization is defined as


A) the quality of being just,equitable,and impartial.
B) a trade-off between equity and efficiency.
C) an interchange of giving and receiving in social relationships.
D) how wealth or income is distributed between employees within a company.
E) a lack of integrity,incomplete disclosure,and an unwillingness to tell the truth.

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An activity is probably ethical if it


A) is approved of by most individuals in the organization and is customary in the industry.
B) is approved of by no one in the organization,but has been carried out in the industry before.
C) is customary in the industry.
D) is not illegal.
E) does not make consumers feel cheated,deceived,or manipulated.

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The ethical decision-making process begins


A) with a conflict of interest.
B) when an individual experiences a conflict between his or her values and those of his or her firm.
C) when stakeholders trigger ethical issue awareness and individuals openly discuss it with others.
D) with a conflict in values.
E) when an individual experiences a conflict between his or her values and those of society.

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The first step toward understanding business ethics is to


A) know your company's ethical policies.
B) know your own morals and philosophies.
C) know society's ethical policies.
D) develop ethical-issue awareness.
E) develop a set of decision-making rules.

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What is a conflict of interest? Provide an example.

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A court found an oil company guilty of placing profits over the safety and well-being of its employees.This situation can be classified as


A) ethical.
B) unethical.
C) an ethical issue.
D) a dilemma.
E) a justice issue.

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Which of the following is not a side-effect of being the victim of workplace bullying?


A) Increased productivity
B) Sleep disturbance
C) Depression
D) Increased sick days
E) Stomach problems

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A

War metaphors are common in business.This kind of mindset can be dangerous for business leaders because


A) it may lead executives to become violent.
B) it may foster the idea that honesty is unnecessary in business.
C) it may lead organizations to be excessively aggressive.
D) business is not like warfare and the metaphors are not appropriate.
E) business is more like a game than a war.

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Which of the following has been identified by the Ethics Resource Center as the leading form of observed misconduct in organizations?


A) Discrimination
B) Bullying
C) Lying
D) Misuse of company resources
E) Sexual harassment

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involves tricking individuals into revealing their passwords or other valuable corporate information.


A) Shoulder surfing
B) Remote hacking
C) Social engineering
D) Physical hacking
E) Dumpster diving

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What type of fraudulent activity could involve a consumer staging an accident to seek damages?


A) Whacking
B) Duplicity
C) Guile
D) Defamation
E) Collusion

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Describe the different methods of obtaining corporate intelligence that competitors commonly use.

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Competitors commonly use a variety of me...

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is an important element of virtue and means being whole,sound,and in unimpaired condition.


A) Optimization
B) Ethical issue
C) Honesty
D) Trust
E) Integrity

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E

Affirmative action programs


A) involve the promotion of unqualified employees.
B) are not imposed by federal law on employers.
C) are not very commonly used anymore because there is no need to protect minorities.
D) only involve the training of individuals.
E) involve the recruitment,hiring,promotion,and training of qualified individuals.

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