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With SaaS, firms get the most basic offerings but can also do the most customization, putting their own tools (operating systems, databases, programming languages) on top.

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Vendors frequently sign _____ with their customers to ensure a guaranteed uptime and define their ability to meet demand spikes.


A) infrastructure provider contracts
B) host vendor terms
C) open source contracts
D) service level agreements
E) requests for information

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Which of the following is not true about apps and the app economy?


A) App store access is limited to industrialized nations with large smartphone user populations.
B) Apps have been criticized as creating consumer switching costs vs. browser-based alternatives.
C) App stores are 'always open'.
D) Apps developed for one platform typically cannot be used on another platform.
E) Apps have been vital to the rise of several high-valued efforts, including Uber, Rovio, Instagram, and WhatsApp.

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Vendors who use open source as part of their product offerings can expect to bring new products to the market faster because:


A) open source products have lower product lifecycles.
B) the large number of people who look at the code help speed up product development.
C) they can skip whole segments of the software development process.
D) open source software programming is based on simpler code than commercial products.
E) the open source nature of the products ensures they don't have to conduct debugging tests.

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Which of the following is one of the benefits enjoyed by SaaS vendors?


A) Development across multiple platforms
B) Limits accessibility to resources by just about anybody
C) Lower distribution costs
D) Lower hardware maintenance costs
E) Faster product deployment

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What are some of the disadvantages when comparing app-based software to browser-based services?

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Apps also have software development disa...

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Employees, at their own initiative, can go to SocialText or Google Sites and set up a wiki, WordPress to start blogging, or subscribe to a SaaS offering like SalesForce.com, all without corporate oversight and approval. This _____ of technology is one of the challenges associated with the adoption of SaaS models.


A) crowdsourcing
B) disintermediation
C) integration
D) scalability
E) consumerization

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In _____, clients can select their own operating systems, development environments, underlying applications like databases, or other software packages, while the cloud firm usually manages the infrastructure.

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infrastruc...

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A server running _____ can create smaller compartments in memory that each behave as a separate computer with its own operating system and resources.


A) private clouds
B) virtualization software
C) genetic algorithms
D) neural networks
E) open source software

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Which of the following is true about cloud computing?


A) Cloud firms require their customers to move all of their software off site and onto the cloud in order to meet legal requirements demanded by US regulators and European regulators.
B) Cloud computing is not as green as traditional computing.
C) Cloud infrastructure is often located in warehouse-style buildings designed for computers, not people.
D) Cloud firms are usually crammed inside inefficiently cooled downtown high-rises.
E) Cloud computing firms often have data centers that are not designed to pool and efficiently manage computing resources.

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_______________ is the name of the popular service where you'll find millions of open source projects hosted and shared.

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Which of the following is true of software as a service (SaaS) ?


A) Firms spend more using SaaS.
B) It refers to software that is made available by a third-party online.
C) Due to US and European legal requirements, there are no accounting and corporate finance implications for SaaS in these regions.
D) Saas firms face diseconomies of scale.
E) SaaS vendors are less attuned to customer needs.

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Firms using SaaS products can dramatically lower several costs associated with the care and feeding of their information systems.

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The LAMP stack of open source products is used:


A) as a template for most operating systems.
B) to provide guidelines for programming databases.
C) in debugging most of the software tools available today.
D) as a global set of standards for software product improvements and official releases.
E) to power many of the Internet's most popular Web sites.

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Many firms have developed rapid-deployment ________ modules that are preconfigured and packed inside shipping containers.

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Many SaaS vendors have improved system customization options and integration with standard software packages.

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Which of the following statements regarding cloud computing is true?


A) The shift to cloud computing does not alter the margin structure for many in the computing industry.
B) Cloud computing has led to decreased hardware and software sales at many firms, while increasing service expenses.
C) Cloud computing discourages innovation and therefore changes the desired skills mix and job outlook for IS workers.
D) Cloud computing has raised the barriers for entry to new entrants to the information technology markets.
E) Cloud computing has shifted power towards venture firms in those industries that had previously needed little startup capital.

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Less popular open source products are not likely to attract the community of users and contributors necessary to help improve these products over time. This situation reiterates the belief that _____ are a key to success.


A) proprietary products
B) brand strategies
C) network effects
D) technology expenses
E) advertising campaigns

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Firms that adopt software as a service actually buy a system's software and hardware, so these systems become a fixed operating expense.

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Consumerization of corporate technology stifles employee creativity.

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